Last Updated on February 2, 2026 by Katie
A kitchen table can quickly transform into a quiet little office. A laptop, a mug of coffee, and a steady stream of customer questions popping up in a chat box.
If that picture sounds like relief from your usual work, read on. Remote chat agent jobs are always hiring and I’m going to show you which companies to check out.
There are many great opportunities, but openings can disappear in a day.
Some “chat” jobs also include email, tickets, social messages, or even a little phone work, so you have to read every posting line by line before you apply.
This guide covers the beginner basics (what you actually need), 19 companies to bookmark with direct career links, and a few simple steps to apply safely without wasting time.
Let’s dive in!
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Top Companies Offering Remote Chat Agent Jobs
These companies sometimes hire for chat, messaging, email, ticket queues, and social support.
Openings can change weekly, even daily. Bookmark the career pages you like, set alerts when possible, and check back often.
If you’re serious about remote chat agent jobs, consistency beats luck.
1. Concentrix (customer support chat and tech help)
Concentrix supports customer experience teams for many brands. Some programs include live chat, email, and ticket support.
Others blend chat with phone, depending on the client. Hiring locations vary by program, often US and global.
To succeed with this company, you must have:
- Clear, friendly writing
- Comfort using scripts
- Reliable, hard-wired internet
- Schedule flexibility
- Careers: Concentrix jobs
2. Foundever (customer service programs that sometimes include chat)
Foundever runs customer service programs for major brands. Some roles focus on chat, social, and email support.
Other roles are mixed-channel, so read the posting carefully. Training is often included for entry-level programs.
To succeed with this company, you must have:
- Willing to do mixed channels
- Fast, accurate typing
- Calm under pressure
- Quiet workspace
- Careers: Foundever jobs
3. TTEC (chat, messaging, and customer service roles by program)
TTEC is a global customer experience company with many program types. Some openings are chat-first, others are blended support.
Locations and schedules depend on the program. Always confirm whether the role is chat-only.
To succeed with this company, you must have:
- Strong written tone
- Basic computer skills
- Comfort with metrics
- Background check ready
- Careers: TTEC jobs
4. Alorica (work-from-home support, sometimes chat)
Alorica supports big brands through outsourced customer service. Some openings include chat or messaging, and many are phone-heavy.
Training is common, and performance is tracked closely. Hiring depends on contracts and location.
To succeed with this company, you must have:
- Quick response writing
- Accuracy over speed
- Stable internet connection
- Coachable attitude
- Careers: Alorica careers
5. Teleperformance (digital support, chat, and messaging roles)
Teleperformance (TP) runs support teams for global brands. Chat and messaging roles appear, then fill quickly.
Hiring is global and often language-based. Bilingual applicants can stand out in certain programs.
To succeed with this company, you must have:
- Polished grammar
- Customer empathy
- Flexible availability
- Second language (optional)
- Careers: Teleperformance careers
6. ModSquad (moderation and community support with chat-style work)
ModSquad offers project-based digital support work. Tasks can include moderation, community replies, and customer ticket queues.
It’s contractor-style work, with projects varying by time and need. Availability depends on the projects open in your region.
To succeed with this company, you must have:
- Comfortable with guidelines
- Consistent writing quality
- Self-managed schedule
- NDA readiness
- Careers: Join ModSquad
7. LiveWorld (social media support and moderation)
LiveWorld manages social channels and online conversations for brands. Work can include responding to messages, comments, and customer questions.
Some roles are location-specific. A steady, polite tone matters when customers are upset.
To succeed with this company, you must have:
- Strong spelling and grammar
- Calm conflict handling
- Social platform familiarity
- Reliable internet
- Careers: LiveWorld careers
8. Chatdesk (flexible customer support via chat, email, and social)
Chatdesk connects agents with brands that need customer support coverage. Work often includes chat, email, and social messages.
Some schedules cover nights and weekends, which can be helpful for beginners. Hiring rules vary by role.
To succeed with this company, you must have:
- Clear written voice
- Comfortable multitasking
- Self-directed work habits
- Weekend availability (plus)
- Careers: Chatdesk Expert signup
9. NexRep (independent contractor support across channels)
NexRep hires independent contractors for different client programs. Channels can include chat, email, text, social, or phone.
Hiring is US-focused, with state eligibility changing over time. Expect an assessment as part of the process.
To succeed with this company, you must have:
- Quick learning on tools
- Professional chat tone
- Assessment completion
- Budget for checks/fees
- Careers: NexRep agents
10. Working Solutions (customer care that may include chat and email)
Working Solutions offers contractor-based customer support programs. Some programs include chat and email, and many include phone.
Requirements vary by client. Read each posting carefully so you don’t end up on calls if you hate calls.
To succeed with this company, you must have:
- Strong typing accuracy
- Home office setup
- Comfortable with targets
- Client-specific training
- Careers: Working Solutions apply
11. Omni Interactions (gig-style customer support programs)
Omni Interactions is a platform for remote contract customer support. Channels vary by client, sometimes including chat and ticket queues.
State and tech requirements can apply. It’s a good fit if you prefer project-based work.
To succeed with this company, you must have:
- Windows PC
- Secure, stable internet
- Quiet work area
- Comfort with compliance
- Careers: Omni FAQs and programs
12. SupportNinja (customer experience teams, sometimes chat-focused)
SupportNinja builds customer support teams for companies, often in tech and e-commerce. Roles may include chat, email, and help desk tickets.
Hiring is international, depending on team location and role. Many jobs require strong writing and steady attendance.
To succeed with this company, you must have:
- Ticketing tool comfort
- Clear written English
- Consistent schedule
- Problem-solving mindset
- Careers: SupportNinja careers
13. Smith.ai (client intake and web chat, often blended)
Smith.ai handles client intake for businesses, including law firms. Work can include web chat and phone calls, so confirm the channel mix.
Professional writing is a must since you’re representing clients. Attention to detail matters in intake notes.
To succeed with this company, you must have:
- Professional tone
- Clean documentation
- Privacy awareness
- Willing to do calls (often)
- Careers: Smith.ai careers
14. Site123 (sales chat specialist for website builder customers)
Site123 supports people building websites. Chat roles can feel like sales plus support, often through chat and email.
Comfort explaining simple steps helps. Hiring is role-dependent and may be US-focused for some postings.
To succeed with this company, you must have:
- Basic tech explanations
- Sales conversation comfort
- Strong written grammar
- Patient troubleshooting
- Careers: Site123 sales chat specialist
15. LiveChat (support roles for chat software company)
LiveChat sells chat support software, and its support teams help users solve problems. Roles can include troubleshooting, onboarding help, and account questions.
Hiring can be global and language-based. Curiosity and clear writing go a long way.
To succeed with this company, you must have:
- Strong written English
- Tool and product curiosity
- Friendly troubleshooting tone
- Comfort with screenshots/steps
- Careers: LiveChat careers
16. InboxDone (email and help desk work that feels like chat support)
InboxDone hires freelancers to manage inboxes and help desk-style requests. The work is often message-based, even if it’s not “live chat” every minute.
It can suit beginners who like writing and organising. Hiring can be selective, so apply with a polished resume.
To succeed with this company, you must have:
- Inbox organisation skills
- Strong written empathy
- Detail-focused work
- Reliable availability
- Careers: InboxDone jobs
17. The Trevor Project (chat and text counselling roles, mission-driven)
The Trevor Project supports LGBTQ youth with crisis services. Roles focus on chat and text support, with structured training and strict privacy.
This work is emotionally demanding, even from home. Hiring is location-dependent and program-specific.
To succeed with this company, you must have:
- Emotional stamina
- Strong boundaries
- Confidentiality mindset
- Training completion
- Careers: The Trevor Project careers
18. Wayfair (sales and service chat for home goods shoppers)
Wayfair supports shoppers with orders, returns, and product questions. Chat roles can involve sales and service, sometimes with bonuses.
Hiring varies by team and country. Multitasking matters because chats can stack up quickly.
To succeed with this company, you must have:
- Sales and service balance
- Fast, accurate typing
- Comfort with multiple chats
- Schedule flexibility
- Careers: Wayfair careers
19. Upwork (freelance chat support gigs for many clients)
Upwork is a freelance marketplace where clients post chat support and help desk projects. It’s global because it’s freelance, not tied to one employer.
Platform fees apply, so factor that into your rates. Stay alert for scams, keep messages on-platform, and never share sensitive personal info.
To succeed with this company, you must have:
- Strong profile writing
- Fast client response time
- Clear rate expectations
- Scam awareness
- Careers: Upwork platform
What Are Other Ways to Find Remote Chat Jobs?
Company career pages are the cleanest option, but they’re not the only route.
Many beginners find remote chat agent jobs through job boards, then apply directly on the employer’s site once they confirm it’s real.
In February 2026, job boards show a steady flow of remote chat listings, often labelled “chat support,” “messaging,” “digital support,” or “customer support (chat/email).”
The trick is filtering out junk. Start broad, then get picky: look for clear job duties, a named employer, and a real application process that doesn’t ask you to pay upfront.
These boards can help you spot patterns, like which companies post chat roles in waves:
- Use remote chat job listings on Indeed to browse titles and save searches.
- Check pay ranges and volume on ZipRecruiter’s remote chat search.
- If you want a staffing route, browse Randstad’s remote jobs board and set alerts.
A quick reality check: many “chat” roles also include email queues or ticket systems, and some include phone as backup.
If the posting says “omnichannel,” assume it’s mixed unless proven otherwise.
Different Types of Remote Chat Jobs You Might Want to Consider
Not all chat work is customer support, and that’s good news. If you like writing, quick decisions, and staying calm, you can choose a lane that fits your temperament.
Chat support agent roles are what most people picture: answering questions, fixing small problems, processing refunds, or helping someone finish a purchase.
If you want a wider list of employers beyond chat-only work, browse this roundup of companies offering customer service jobs from home.
Chat moderator jobs are different. You’re enforcing rules, removing harmful content, and keeping a community safe.
Some roles feel like customer care, others feel like refereeing. If that sounds more natural, start with online chat moderator job listings.
Then there are message-based side hustles that overlap with “chat” skills.
If you want light, flexible work, this guide to sites that pay you to text lays out legit options and what to watch for.
And if you’re more of a conversation person than a problem-solver, look into getting paid to be a virtual friend, where the work is social by design.
Final Thoughts on Remote Chat Agent Jobs
You don’t need perfect experience to land this kind of work.
You need clear typing skills, a calm demeanour, and a setup that won’t fail mid-shift (reliable internet and a quiet space).
The best way to break in is to treat the search like a routine, not a lottery.
Pick three companies from the list, and check their career pages twice a week.
Remote roles reward consistency. If you want remote chat agent jobs, update your resume tonight, apply to three roles, and set job alerts so you don’t miss the next posting.
The post 19 Remote Chat Agent Jobs Hiring Beginners Today appeared first on Remote Work Rebels.
* This article was originally published here
