Tuesday, January 31, 2023

Amerisource Bergen is Hiring Work from Home in Most States!

Amerisource Bergen is hiring work from home in most states!

Amerisource Bergen is a big drug wholesale company. This pharmaceutical company makes over $100 billion a year. This company is a Fortune 100 company. They are hiring work from home patient access specialists in many states!

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Are you looking to make a difference in a patient’s life?  At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference.  As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

 

 

What you will be doing

 

 

As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief, you will be required to follow AmerisourceBergen’s policy and process to apply for an accommodation.

Shift Hours: 8:30 am – 5:30 pm EST, 10 am -7 pm twice a month

Location: Remote, USA

 

PRIMARY DUTIES AND RESPONSIBILITIES:

 

· Provides advanced services to patients, providers and caregivers. Services could include but not limited to:

  • Billing and coding support.
  • Claims assistance, tracking and submission.
  • Prior authorization assistance and tracking.
  • Coordination of benefits.
  • Benefit verification result call. Welcome calls.
  • Advanced alternate coverage research.
  • Appeals/Denials.
  • Intakes and reports adverse events as directed.

· Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly.

 

· Establishes themselves as regional experts regarding payer trends and reports any reimbursement trends/delays to management team (e.g. billing denials, claim denials, pricing errors, payments, etc.).

 

· Processes any necessary correspondence.

 

· Coordinates with internal and external service providers to ensure services are performed in accordance with program policy and within expected service level agreements (SLA’s).

 

· Maintains confidentiality in regards to all patient sensitive information.

 

· Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercises judgment within defined standard operating procedures to determine appropriate action.

 

· Required to be self-motivated, working from a queue (phone or system). Expected to perform work in accordance with defined standard operating procedures. Management will monitor queues and provide active feedback as required.

 

· Performs related duties as assigned, which could include well defined services generally performed by other program representatives (e.g. benefit verifications, Patient Assistance Program determinations).

 

· Applies company policies and procedures to resolve a variety of issues.

 

 

 

What your background should look like 

 

 

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

· High school diploma or GED required.

 

· Requires a minimum of four (4) years directly related and progressively responsible experience in customer service, medical billing and coding, benefits verification, healthcare, business administration or similar vocations.

 

· A bachelor’s degree is preferred.

 

· An equivalent combination of education and experience will be considered.

 

 

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

· Advanced customer service experience.

 

· Ability to communicate effectively both orally and in writing.

 

· Ability to build productive internal/external working relationships.

 

· Advanced interpersonal skills.

 

· Basic analytical skills.

 

· Advanced organizational skills and attention to detail.

 

· Must be proficient with Microsoft Excel, Outlook and Word.

 

· General knowledge of the healthcare industry is preferred.

 

 

 

What AmerisourceBergen offers

 

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

 

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit https://www.virtualfairhub.com/amerisourcebergen.

 

 

Schedule

 

 

Full time

 

 

Salary Range*

 

 

$40,600 – 57,970

 

 

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

 

 

CLICK HERE TO APPLY NOW

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

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Monday, January 30, 2023

AAA is Hiring Work from Home in Some States Now!

AAA is hiring work from home in some states!

AAA is a non-profit national member association in the US. AAA has over 60 million members. AAA also provides roadside assistance to millions. AAA is hiring work from home insurance sales agents in some states.

If you want to make up to $200k in a few years, CLICK HERE to become a home-based proofreader.  Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and make up to $60/hr! HEAD HERE to begin your work-at-home career NOW!

 

NEW YEAR, NEW CAREER!!!

 

AAA Club Alliance is seeking (Part-Time) Member Contact Center Sales Specialists to join our dynamic team! If you are a Sales-driven and Customer focused individual – we want you!

 

In this role, you’ll demonstrate a commitment to enhancing our Member Value by providing exceptional service in a fast-paced, high-volume virtual call center sales environment. In addition to your hourly base pay, you’ll have control over how much you earn through our monthly commission plan while being provided the support you need to achieve your goals. If you want to join an organization that rewards hard work and excellence, AAA is the place for you!

 

Please note: This position is work from home, but you must live in our territory to be considered.

 

Work Schedule: Mid-day and Evening Shifts ONLY. No morning shifts available.

 

Virtual Training Requirements:

  • Training Schedule: First 5 weeks, Monday – Friday, 9:00am – 4:30pm (paid training). Schedules After Training –  Part-Time, 24 hours/4 days per week, both day and evening shifts available (1 Weekend Day is required per week).
  • Home wired internet and dedicated, quiet work space required (AAA will provide all computer equipment as needed)

What AAA can provide you:

  • $15.00 base pay hourly rate; plus Monthly commission plan (Average earnings are $350 – $500 based on individual performance)
  • 8% shift differential for evening hours worked
  • 401(k) plan with company match up to 7%
  • Wellness and Health Advocate Programs
  • Paid Time Off (PTO)
  • Educational Assistance
  • Child & Family care benefit
  • Free AAA premier membership

The ideal candidate will:

  • Be pleasant, professional, and have a smile in your voice when speaking on the phone (excellent communications skills)
  • Deliver extraordinary customer service to ensure member satisfaction
  • Answer inbound calls to process new member sales, add-ons, upgrades, automatic renewals and transfers and processing credit card payments
  • Help answer questions about AAA products and services
  • Provide advice about travel, tours, and directions
  • Consistently upsell and cross sell other AAA products and services (discounts, credit cards, insurance, etc.)  
  • Help our members in their time of need by taking roadside assistance calls and accurately capturing the details of their needs.

 

What we need from you:

  • High School Diploma or equivalent.
  • (2-5) years of sales and customer service experience
  • Excellent Communication Skills
  • Strong ability to troubleshoot and multi-task in fast-paced work environment.
  • Able to use a Windows based computer with ease.
  • Able to secure the appropriate licensing for sales as required
  • Ability to work overtime and/or holidays as necessitated by business.
  • The ability to work the first and last day of the month as well as days after a Holiday.

 

What you will be doing as a Member Contact Associate:

  • Operate automatic call distribution (ACD) telephone set and PC running Windows-based and Internet applications.
  • Accurately gather, document and respond to members’ needs and matches these needs to appropriate and relevant AAA products and services while demonstrating a pleasant and professional telephone manner.
  • Deliver extraordinary customer service to ensure member satisfaction and create a positive impact on membership renewal rates.
  • Counsels members concerning auto travel requests for TripTiks, maps, and Tour books.  Provides verbal road directions to members and answers travel related inquiries.
  • Responds to members’ requests for information regarding membership related issues.  Investigates membership related discrepancies, and maintains existing membership data via online access to membership system.
  • Responds to membership sales calls, including processing new member sales, associate add-on memberships, Plus, Plus RV and Premier up grades, automatic renewals and transfers.  Uses probing questions to determine members’ needs and recommend specific products or services.
  • Processes credit card payments for all new memberships, renewals, upgrades and associate member add-ons.
  • Enrolls members in Driver Improvement course and Mature Operator’s courses.  Processes credit card payments at time of enrollment.
  • Assists members in obtaining Roadside Assistance by recording accurate information and advising them of service options and procedures.
  • Responds to, records and resolves members’ concerns. Utilizing the comment tracking system, AIC Web, CRM and e-mail as appropriate to record member feedback for follow up by Member Relations department or other appropriate business lines.
  • Asks probing questions to determine member’s information/service needs and recommends options.  Offers products and services relevant to the members’ individual circumstances by reviewing relevant product features and benefits.
  • Meets or exceeds measurement standards for sales and service (Occupancy, ASA, A/R, Quality Monitoring, Sales goals).
  • Maintains an organized work area.
  • Keeps current on new developments, products, services, policy changes, etc. and applies them correctly in performing tasks. Maintains a high level of expertise in technical/functional areas.

#LI-Remote

#US

 

 AAA Club Alliance (ACA) is an equal opportunity employer.

 

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

 

 

Job Category: 

Customer Service

CLICK HERE TO APPLY NOW

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

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Sunday, January 29, 2023

Dish is Hiring Work from Home in Some States!

Dish is hiring work from home in some states now!

Dish is one of the largest television providers in the United States. This company provides services to over 9 million customers. They make over $12 billion a year!  This television giant is hiring work at home customer experience reps in some states now!

If you want to make up to $200k in a few years, CLICK HERE to become a home-based proofreader.  Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and make up to $60/hr! HEAD HERE to begin your work-at-home career NOW!

 

Department Summary

DISH’s first priority is customer experience, and our agents excel at simplifying lives and helping communities get the most from their TV experience. For over 42 years we have been tuned in to the needs of customers. It’s why we’ve earned the J.D. Power accolade of being #1 in overall Customer Satisfaction five years in a row.

Job Duties and Responsibilities

As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH experience. You will be providing solutions to customers, from simple concerns to escalated and complex situations. If you like to solve problems and interact with people from across the country or maybe just a few towns over, this is the spot for you! 

 

In this role, you will:

  • Always have at least 2 days off in a row
  • Support customers between the hours of 6 AM to 10 PM MT 
    • Two shift structures: 8 hour shifts 5 days a week, or 10 hour shifts 4 days a week
  • Have open availability including weekends and holidays, that allows for potential schedule change every 12-15 weeks based on business needs
  • Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift
  • Engage with a diverse consumer base to provide solutions for customer needs and technical issues

 

What’s in it for you?

    • This is a Full Time, Work-From-Home position #remote
  • 10% increase to your starting rate upon completing apprenticeship 
  • Company-provided equipment
  • Extensive Benefits Package
    • Medical, Dental, Vision Insurance
    • PTO and Paid Sick Time
    • 401(k) Investments with Company-matched funds
    • Tuition reimbursement
  • Discounted DISH, Sling & Boost services
  • Opportunity is our greatest benefit
  • Our representatives are built to work hard and rise. We offer defined career ladders and extensive opportunity for upward mobility.

 

Click here to watch a short video previewing the Top 10 reasons to join our award-winning customer experience team to help keep people, families and communities connected to the news and entertainment that matters!

Skills, Experience and Requirements

Ideal representatives have:

  • High School diploma, GED, or equivalent experience
  • Six months of related customer service and troubleshooting experience and/or training
  • An openness to being coachable and a desire to learn new techniques

 

All representatives must have:

  • Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
  • Ability to be on camera during all video meetings
  • Superb attendance
  • Open availability to work between the hours of 6 AM to 10 PM MT as well as weekends and holidays
    • Flexibility with schedule changes every 12-15 weeks
  • Tech savviness with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best In Class Customer Experience speaking to customers over the phone

 

Where you’ll be working:

You’ll be working from home! At DISH, we understand the modern employee may need to operate fast on their feet and out of the office. Working from home allows you to perform a professional workday from the comfort of your home.

 

Work-at-Home Technical Requirements:

 

DISH will provide all equipment required to perform the role aside from home internet!

 

Home Internet

  • Dedicated home office workspace with:
    • Stable Cable, DSL, or Fiber ISP internet connection with minimum 25 Mbps download and 2 Mbps upload speed with 99% uptime and no bandwidth or data caps
    • Wired ethernet between modem and PC without the use of an adapter: Wi-Fi / wireless is not supported

 

All costs to meet and maintain these requirements are the responsibility of the employee and are not reimbursed by DISH, except where required by law.

 

Starting Pay varies by your home location:

Arizona $15.50

Arizona, Phoenix $15.00

Colorado $16.00

Florida $15.00

Georgia $15.00

Indiana $15.00

Kansas $15.00

Maine $15.50

Maryland $16.00

Michigan $15.50

Minnesota $16.00

Mississippi $15.00

Missouri $15.00

Nebraska $15.00

New Jersey, $16.50

New Mexico $15.00

North Carolina $15.00

Pennsylvania $15.50

Ohio $15.50

Ohio, Hilliard $15.00

Oklahoma $15.00

South Carolina $15.00

Tennessee $15.00

Texas $15.00

Utah $15.00

Virginia $15.50

Wisconsin $15.50

West Virginia $15.00

Wyoming $15.00

#LI-REMOTE

Salary Range

Compensation: $15.00/Hour – $15.50/Hour
Benefits

CLICK HERE TO APPLY NOW

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

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Saturday, January 28, 2023

Sutherland is Hiring Work from Home in Most States!

Sutherland is hiring work from home in all 50 states!

Sutherland is a huge digital transformation company! Sutherland has over 22,000 employees and operates in over 22 countries! Sutherland is hiring work at home chat service reps now!

Customer Service Representatives/Tier I Support – Remote

Contract Type:

Permanent WAH

Location:

Remote – REMOTE

Date Published:

11-09-2022

Job ID:

REF4083Z

 

Company Description:

Do you go above and beyond to satisfy the needs of your customers? Are you a dynamic, out-of-the-box thinker with the initiative to do everything possible to ensure that every customer is beyond satisfied? Have you been described as friendly and down to earth?

Join us.

Job Description:

Sutherland is now seeking Customer Service Representatives to provide Tier 1 technical support for customers of one of our customers, a leading telecommunications/internet service provider. In this work from homeposition, you will answer calls and provide an outstanding customer experience to callers related to services issues, internet connectivity and hardware technical support. This is the job for you if:

  • You can execute on delivering a great customer experience
  • You are an early adopter: the first of your friends to buy the latest computer or mobile phone platform.
  • You are the “Go-To” person who helps others get the most out of their Products and Services
  • You are technically savvy and understand Operating Systems/Streaming Video/Web Applications
  • You can handle multiple call types

What we offer:

  • Attractive hourly rates
  • Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
  • Paid training & PTO
  • Advancement opportunities – 80% of our frontline leaders have been promoted from within
  • Additional pay incentives as well as monthly rewards & recognition programs
  • Employee Discounts

Qualifications:

  • High school diploma or GED
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred

Requirements to work from home:

  • A quiet and distraction-free, secure place to work.
  • A PC computer (no MACs or Chromebooks) with:
    • Minimum i5 processor (the faster the processing environment, the better)
    • 8 GB RAM
    • 10 GB available hard drive space
    • One or more available USB ports (2.0 or greater)
    • Sound/audio support
    • Windows 10
    • 2  – 20 inch monitors
    • Wired Keyboard
    • Wired Mouse
    • If using a laptop, must have ethernet port
  • A headsets that has:
    • USB
    • Dual ear
    • Noise-cancelling microphone
  • A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
  • Excellent Internet connectivity: 
  • Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
  • *Wireless and/or satellite Internet Service Providers are not compatible with our systems.
  • In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.

 

 

 

 

CLICK HERE TO APPLY NOW

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

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