Conduent is hiring work at home in many states!
Conduent is a big business processing company based in the US. This business giant has over 60,000 employees working in 40 countries. They make more than $4 billion a year! They are hiring remote call center agents in many states now!
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Job Description
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Bilingual -Call center at home
Pay: hard $15 possible performance bonuses after 90 days
Schedule: 40 hours a week-schedules will fall between 8a-6p M-F CST, US RESIDENTS ONLY
NOTE: This is a structured steady schedule- not flexible hours
While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare virtual learning. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to.
Job details:
- Completes questionnaire/survey via telephone using standard scripts and standard operating procedures.
- Obtains and/or verifies needed information for our cases by answering incoming calls
- Makes outgoing calls when further information is needed
- Documents all call information according to standard operating procedures
- Routes calls to appropriate departments
- Utilizes scripted Frequently Asked Questions to respond to caller inquiries
- Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures
- All other duties as assigned.
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Education and Experience
- High school diploma or equivalent
- Excellent computer navigation skills (move between multiple windows and programs)
- Knowledge of customer service principles and practices
- Some experience in a call center or customer service environment
- Outstanding customer service skills
- Excellent communication skills
- Good data entry and tyngpi skills
- Bilingual Spanish
- Ability to pass a background check
Key Competencies
- Verbal and written communication skills in both Spanish and English
- Listening skills
- Judgement
- Attention to detail
- Teamwork
Work at Home – must haves:
- Existing High-Speed Internet access
- Quiet noise free home office space, free of distractions
- 20+wpm typing speed
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CLICK HERE TO APPLY NOW
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The post Conduent is Hiring Work from Home Now in the United States! appeared first on How We Make Money Online .
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