Friday, March 31, 2023

Lumen is Hiring Work at Home Now in the USA!

Lumen is hiring work from home in some states!

Lumen is a huge technology company! Lumen operates globally in more than 60 countries! Lumen is hiring customer success advocates in some states!

If you want to make up to $200k in a few years, CLICK HERE to become a home-based proofreader.  Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and make up to $60/hr! HEAD HERE to begin your work-at-home career NOW!

 

Location: USA, Work at home

Job category: Customer Service Representative (CSR)

Language:

Do you love helping people and sharing your knowledge?
Do you want to grow your career with a company that rewards your hard work?
Do you want to improve your work / life balance and work from the comfort of home?

Join our Transcom family as a Work At Home Customer Service Agent!

In this Full-Time employee role, you’ll support our client’s customers with their questions related to billing and account maintenance. Customers may have questions about services on their account, need help enrolling in or canceling a service, or disputing a charge.

  • $17.31 Starting Pay 
  • Plus performance-based incentives each month, earning potential
  • Pay increases with continuous learning and advancement to new tiers of support
  • Benefits – Medical, Dental, Vision, 401(k)
  • Paid Vacation Time
  • Computer Equipment Provided
  • 100% REMOTE – Work-at-Home 
  • Great Work/Life Balance while developing your career

We’ve got an exciting career opportunity for you, if you can:

  • Effortlessly engage with callers, actively listen, analyze their need, and provide solutions
  • Comfortably navigate multiple applications to research solutions
  • Multitask in systems while patiently providing step-by-step instructions
  • Calmly provide conflict resolution and navigate frustrated customer situations
  • Work independently with discipline and motivation to succeed in a virtual environment 
  • Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers.
  • Work at a desk, wearing a wired headset, while talking to customers in a high-volume, fast-paced, and sometimes stressful environment

What’s In It For You?

  • Position as a Transcom employee (not an independent contractor)
  • Computer for this role is provided by Transcom 
  • Paid Vacation 
  • Health Benefits for you and your family
  • 401(k) Investment options with employer match opportunities
  • 100% work at home, including training
  • Employee Assistance Program 
  • Ability to develop your skills and grow your career
  • An opportunity to work for a company passionate about people 

 

Requirements

  • At least 18 years or older
  • High School Diploma, or equivalent
  • Able to successfully pass a criminal background check
  • Able to work a full-time work week of 32-40 hours, with overtime opportunities as needed
  • Able to maintain 100% strict adherence to the assigned schedule
  • Able to work a variety of shifts, including: evenings, weekends, and holidays
  • Able to work full-time hours, with reliable attendance, as outlined in the assigned schedule
  • Strong computer knowledge, including ability to accurately type at least 40 wpm
  • Excellent English written and verbal communication skills
  • Courteous and friendly with high level of professionalism
  • Willingness to follow procedures and adhere to policies
  • Able to multitask applications while talking to customers on the phone
  • Able to thrive in a fast-paced work environment
  • Able to actively listen to customer needs and demonstrate empathy
  • Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), type, read, multitask, and concentrate in a prolonged setting.
  • Previous call center and/or work from home experience preferred

 

Location Requirements

Must live and work in one of the following states: AL, AR, FL, GA, ID, IN, IA, KS, KY, LA, MO, MS, MT, NE, NH, NC, ND, OH, OK, SC, SD, TN, TX, UT, VA, WI

 

Home Office Requirements

For this Advisor position, Transcom provides you an all-in-one computer, monitor, and headset. The computer contains a built-in webcam that is required to be used for training and meetings.  Although the computer is provided if you are hired, you will need a home desktop or laptop computer that is hardwired using an Ethernet connection to complete the typing and internet speed assessments during the application. This is a requirement to be considered for this employment opportunity. 

  • You must have a secure, quiet, distraction-free work environment without any conflicting responsibilities during your scheduled work shift. (Conflicting responsibilities may include caring for a family member)                          
  • Your home office must have a DSL, Fiber, or Cable Internet that is hardwired into a modem/router via Ethernet. (Dial up, Wireless, Mobile Hotspot, or Satellite internet service cannot be used)                                                                   
  • Your hardwired internet connection must meet the minimum speed requirements: 
    • Ping – 100 ms or less
    • Download speed – 20 Mbps
    • Upload speed – 3 Mbps

 

 

CLICK HERE TO APPLY NOW

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

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Thursday, March 30, 2023

The Hartford is Hiring Work from Home in Many States Now!

The Hartford is hiring work from home in some states!

The Hartford is a huge investment and insurance company. This company is a Fortune 500 company. This company makes more than $20 billion a year! They are hiring remote insurance sales agents

If you want to make up to $200k in a few years, CLICK HERE to become a home-based proofreader.  Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and make up to $60/hr! HEAD HERE to begin your work-at-home career NOW!

Claims Representative – CH09CN

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you’ve landed in the right place.

 

At The Hartford, we respect our employees for their unique perspectives, ideas and solutions. We empower individuals and teams to invent faster, smarter ways of meeting customer needs while improving our performance. Character and customer value are just as vital to our reputation as financial performance which leads to behaviors that put the customer at the center of everything we do.

 

This position will be accountable for successfully investigating, reserving, assigning and settling first party property losses while delivering superior customer service. The ideal candidate will operate in the full file model and handle all claims virtually by selecting the proper estimating resource to adjudicate the claim, ensuring all claim handling meets quality and compliance standards.

 

Manage Claim Files:

  • Handle assigned claims in a manner consistent with corporate claim policies and procedures, and statutory, regulatory and ethics requirements and business unit goals.
  • Properly assess the exposure of assigned claims; set appropriate and timely reserves.
  • Manage all aspects of assigned claims, which includes initial claim contact, reserve and execute accurate and timely payments, investigate coverage and recovery opportunities, manage file to timely resolution, and complete all data integrity components.
  • Utilize organization and communication skills to effectively resolve assignments, manage claim deadlines, and appropriately manage vendors.
  • Develop technical and jurisdictional expertise, including knowledge of independent adjusters, contractors, vendors, etc.

 

Provide Exceptional Customer Service:

  • Maintain dedication to meeting or exceeding expectations and requirements of internal and external customers.
  • Establish and maintain effective relationships with customers, gaining their trust and respect.  Demonstrate diplomacy and tact to effectively avoid or diffuse high-tension situations.
  • Treat all customers with respect and careful attention.
  • Clearly explain technical information that is helpful to customers.
  • Negotiate skillfully in challenging situations with internal and external groups.
  • Always demonstrate professionalism and establish credibility when interacting with customers; personally enhance The Hartford’s reputation in the marketplace.

Utilize Business Acumen and Technical Expertise:

  • Demonstrate knowledge of all relevant terminology to ensure accurate management of the claim. 
  • Utilize verbal and numerical critical thinking skills to gather information and data; make sound decisions based upon the mixture of analysis, wisdom, experience and judgment.
  • Ability to communicate orally and in writing in a clear, succinct manner.
  • Ability to utilize computer technology to efficiently perform job functions.

 

Foster Teamwork and Inclusion:

  • Support and help create a team environment where individual differences are valued.
  • Support and assist teammates during periods of operational need as well as when individuals are out of office.
  • Demonstrate courtesy, honesty, integrity, respect and competence when interacting with others.
  • Build appropriate rapport and constructive and effective relationships with people inside and outside the organization.
  • Represent The Hartford as a credible, trustworthy, flexible and dependable resource.
  • Consistently act with the highest level of integrity and adhere to general principles of business ethics.

 

What are we looking for?

  • College degree and/or 1+ year of related customer service, Military or insurance experience
  • High level of performance in current or past roles
  • Experience writing structural damage estimates using computerized software applications such as Xactimate is a plus
  • Critical thinking and problem-solving skills inclusive of investigation, decision making and conflict resolution, with attention to detail.
  • Ability to negotiate for resolution.
  • Effective time-management skills and the ability to work independently.
  • Ability to create and maintain loyal customers through your actions.
  • Ability to demonstrate active listening skills and exhibit empathy during difficult situations.
  • Ability to communicate clearly and accurately – both verbally and in writing.
  • Ability to adapt to change and to learn and utilize multiple systems to manage claims
  • Computer literacy and strong keyboard skills.

 

What else can you tell me?

  • You must obtain and maintain a State Adjuster’s License to process Property & Casualty Insurance Claims in the states supported by your department. You will be required to successfully pass the Licensing exam(s) within 30 business days from the completion of the licensing training.
  • In the Catastrophe Claim Representative role, we are The Hartford’s primary response to catastrophe events in the Property line of business. As such, volume in this role can be high and/or volatile and may require extended hours/overtime and working weekends.
  • This is a 100% remote, work from home opportunity.
  • This position has a start date of May 1, 2023
  • Training will likely include travel to the Chicago area (Aurora, IL) for an in-person learning lab from June 19, 2023 through June 30, 2023. You should have no conflicts during training.

 

CLICK HERE TO APPLY NOW

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

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Wednesday, March 29, 2023

AAA is Hiring Work from Home in Some States Now!

AAA is hiring work from home in some states!

AAA is a non-profit national member association in the US. AAA has over 60 million members. AAA also provides roadside assistance to millions. AAA is hiring work from home emergency roadside telephone responder in some states.

If you want to make up to $200k in a few years, CLICK HERE to become a home-based proofreader.  Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and make up to $60/hr! HEAD HERE to begin your work-at-home career NOW!

 

Are you a warm and compassionate person?  Do you like working in a fast-paced environment?  Do you have the skills required to help our Members who need roadside assistance during what could be a stressful situation?  Then AAA Club Alliance has the positon for you!  We are hiring Part-Time Emergency Roadside Telephone Responders for the busy winter! This is a work from home customer service position.

 

Virtual training class starts on March 6th – 3 Weeks, Monday through Friday from 9:00am – 4:30pm EST (paid training).  Successful completion of training required. 

 

Schedules After Training – Part-Time 24 hours/4 days per week, 3pm-9pm; 4pm-10pm or 5pm-11pm EST (1 Weekend Day is required per week)

**In order to be considered for this role you must live within our territory**

 

Day to Day Responsibilities:

  • Properly answer and accurately respond to a high volume incoming calls (Averaging 40-60 calls per day) from Members in need of Roadside Assistance.

  • Deliver extraordinary customer service to AAA Members in need of Roadside Assistance using sound business judgement, acting with empathy and ensuring questions are answered accurately by using department Knowledge Base programs and reference materials.

  • Accurately enter information like location details, vehicle make and model and description of the Members’ Roadside Assistance needs including any special considerations.

  • Use online mapping and search resources to assist Members in determining their breakdown location and establishing their tow destination.

  • Listen and probe for additional information in order to identify situations that may require special handling (e.g. safety concerns, extreme hardship to Member etc.) and make sound decisions concerning prioritization of service.

  • Provide clear and accurate details related to pending service, the potential cost of service and estimated time of arrival and provide any instructions to the Member as needed.

  • Ensure awareness of any AAA programs, products or discounts that may enhance the Members’ experience based on the specific circumstances of the call.  

Total Rewards Package includes:

  • $15.00 competitive base pay hourly
  • 8% shift differential for hours after 3pm EST
  • 401(k) plan with company match
  • Wellness and Health Advocate Programs
  • Accurred Paid Time Off Yearly
  • Rewards and incentives for performance
  • Tuition Reimbursement Yearly
  • Paid time off to volunteer

  • Travel discounts

  • Free AAA Membership
  • Paid Training programs including classroom and on-the-job training
     

Requirements to work from home:

  • You must have a quiet, private work area free of interruption.

  • Access to a stable, secure, high speed, and hard-wired internet connection via Ethernet cable is required throughout employment. Contact Center Associates are not authorized to utilize wireless, DSL, Hot Spots, satellite or shared/public internet connections as a means of internet connection.

  • This position does not allow flexibility to care for others during work hours.

  • All assigned duties, including training, must be performed at your home address on the computer equipment provided.  No cellphone or tablet devices during training.

 

Qualifications and Experience:

  • High School Diploma or equivalent

  • 2 to 5 years of customer service experience or call center experience preferred. 

  • Preferred experience in a performance-based or metric driven environment.

  • Effective analytical, written and oral communication skills to enable accurate completion of assignments, proper handling of problem situations and constructive interaction with others. 

  • Ability to cope in a professional manner with a fast work pace and time pressure. 
    Ability to remain organized and in control under challenging conditions.

  • Working knowledge of personal computer, internet and competent keyboarding skills to accurately and efficiently complete daily work assignments.

  • Ability to read a map and provide clear directions.

  • Ability to work weekends, overtime and/or holidays as necessitated by business and/or weather conditions.

CLICK HERE TO APPLY NOW

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

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Tuesday, March 28, 2023

Nordstrom is Hiring Work at Home in Many States!

Nordstrom is hiring work from home in some states.

Nordstrom is an American luxury department chain. Nordstrom operates in more than 100 stores. Nordstrom makes more than $15 billion a year! They are hiring remote customer care specialists!

If you want to make up to $200k in a few years, CLICK HERE to become a home-based proofreader.  Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and make up to $60/hr! HEAD HERE to begin your work-at-home career NOW!

 

Job Description

In this Customer CARE Specialist 2 role, you will be the voice of Nordstrom and/or Nordstrom Rack, fielding real-time calls in a virtual, call center environment from customers across the country. The ideal Customer CARE Specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding service to all our customers.  

 

This role is a fully remote, work from home position. Candidate location restrictions apply. Nordstrom can offer remote employment of this position in: New Mexico

 

Shifts:  

Full-time. Shift times will vary upon business need. Schedule flexibility, including nights, weekends, and holidays, is required. 

 

Paid!  Training:   

Orientation: 1 week (Tuesday – Friday) 7:00AM – 4:00PM PST 

Training: 3 weeks (Monday – Friday) 7:00AM – 4:00PM PST (Attendance at training is required) 

 

Work from Home Subsidy! $50/month  

 

A day in the life… 

  • Act as a Brand Ambassador for the Nordstrom company, providing world-class service to all Customers 
  • Successfully troubleshoot and resolve all customer service inquiries or issues via incoming phone/email and/or chat contacts 
  • Provide Customers with critical service and product information, ensuring customer satisfaction  
  • Process orders and enter data into order entry system  
  • Track customer packages 
  • Other duties as assigned 

 

You own this if you have… 

  • 6+ months experience within a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage (preferred) 
  • The ability to meet the Nordstrom and Nordstrom Customer CARE Work from Home Guidelines and expectations 
  • Excellent communication skills 
  • The ability to work in a fast-paced environment and demonstrate a high sense of urgency 
  • Understanding of computer systems and troubleshooting issues with minimal assistance 
  • Ability to work a set schedule (scheduled start, stop, breaks and lunches), including nights, weekends, and holidays, with required overtime as business needs; flexibility required during peak times 
  • A quiet, distraction free, secure home workspace   
  • The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and turn on the camera when requested by leadership  
  • Wired, high-speed Internet, Modem or Router w/ Ethernet Port – Thin client must connect directly (No Satellite Internet or Wi-Fi)  

 

 

 

We’ve got you covered…

 

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

 

A few more important points…

 

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

 

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

 

CLICK HERE TO APPLY NOW

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

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Monday, March 27, 2023

KellyConnect is Hiring Work from Home Now in the US!

KellyConnect is hiring work from home in the US!

KellyConnect is a global company that provides professional services to companies all across the world. KellyConnect makes over $5 billion a year! KellyConnect is hiring remote customer service reps now!

If you want to make up to $200k in a few years, CLICK HERE to become a home-based proofreader.  Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and make up to $60/hr! HEAD HERE to begin your work-at-home career NOW!

Job Description

Overview

The Customer Service Representative (CSR) is responsible for providing effective customer service for all AMER Kelly Services Employees and Field by using knowledge of company processes, applications and services. CSR’s interact with employees to provide information in response to questions, concerns and issue resolution via phone and case.

Responsibilities

Customer Support

  • First level support of Payroll, Taxation (W2, T4, and W4), Wage & Hour Compliance (Wage & Hour), Garnishment, Payment options (Money card, Direct Deposit, Check), Bonus, Expense Reporting, Time submission, Multi State Anti-Harassment training per requirements, Work Time Screenings, Holiday pay, Sick & Safe Leave plans for the AMER Region, etc.
  • First level support of HR related activities.
  • First level support of the Emergency Operations Center during disaster situations across the AMER region.
  • Special projects or new support activities based on the business requirements of Kelly.
  • Ability to manage third party interpreter during call.
  • A positive attitude, even when faced with misplaced criticism or frustration.
  • The ability to learn quickly and move on from both success and failure.
  • Process resolution of employee and field issues according to established policies, knowledge articles and procedures.
  • Work closely with 2nd level teams for all issues not resolved at first call, 1st level.
  • Support Team performance goals including After Call Work (ACW), First Call Resolution (FCR), Average Speed to Answer (ASA), Customer Satisfaction (CSAT), Quality Assurance (QA), and Call Abandon Rate (CAR)
  • Adherence to Schedule.
  • Documentation of all inbound calls in case management tool.
  • Assist with special projects or specialized team roles.

Qualifications

Candidate must demonstrate an ability to multitask, an attention to detail, good communication skills, customer interaction skills, patience in dealing with confused or irate customers, problem solving skills, commitment to continual education about the company, processes and services.

Ability to manage fast pace inbound contact center calls.

Technical proficiencies (Computer experience and aptitude required)

  1. MS Office Suite
  2. Bullhorn
  3. Salesforce
  4. Front Office applications

 

 

CLICK HERE TO APPLY NOW

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

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