Tuesday, August 31, 2021

Blackboard is Hiring Work from Home in all 50 states!

Blackboard is hiring work from home in all 50 states!

Blackboard is an education technology company. Thousands of schools use Blackboard to teach their lessons! Most of the world’s top academic institutions use Blackboard. They are hiring work from home customer service advisors in many states now!

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

If you are not interested in this Blackboard work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.

The Opportunity:

We’re looking for a Customer Success Advisor to help us push the boundaries of what education can offer through the power of technology. Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world. Blackboard is the world’s leading education technology company, providing dynamic products and services to the global education community. We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.   

 

For more information about Blackboard and our career opportunities, please visit www.blackboard.com.

 

Blackboard Student Success brings virtualized support and technology-enabled solutions to the world’s most progressive institutions. We provide IT Help Desk and comprehensive Student Lifecycle Management services that improve student engagement and accelerate learning. Our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process. Our goal is to build a better education experience for everyone by extending institutional resources to meet the growing demands of learners.

 

Blackboard Student Success is hiring for remote, work from home opportunities with immediate availability and schedules that offer flexibility.

 

Blackboard is looking for talented Customer Success Advisors to join our team.  Advisors work in a dynamic, fast-paced environment and spend their time interfacing with students, faculty, and staff of Higher Education and K-12 institutions. Utilizing multiple technologies, Advisors identify, diagnose, and resolve issues reported by end users.

 

Position Responsibilities:

  • Resolving end user inquiries by utilizing multiple technologies including telephony, chat, and web-based inquiries
  • Striving for one-call resolution of customer issues while communicating appropriate options in a timely and professional manner
  • Managing and resolving identified client issues for assigned customer accounts
  • Documenting information into web-based ticketing system
  • Searching and navigating knowledge base to identify appropriate resolution for client issues
  • Escalating unique issues or inaccurate information contained in knowledge base to the immediate supervisor for resolution
  • Projecting favorable image of the company to promote its objectives and goals that enhance client relationships
  • Participating in internal training programs to expand knowledge and support multiple clients
  • Providing delightful, efficient, and accurate resolution to customer inquiries
  • Completing special projects as requested by management

 

Requirements:

  • You must be able to work from home
  • You must have a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled work shift
  • Your home office must have DSL or Cable Internet that is hardwired into a modem/router via Ethernet (Dial up, Wireless, or Satellite internet service cannot be used)
  • Must have either an ISP provided modem that allows a third party VOIP, or a personal modem and personal router without restrictions
  • Must be able to wire company hardware directly into router which may not be more than 100 feet from the computer
  • Minimum download speed 10 Mbps
  • Minimum upload speed 5 Mbps
  • Ping less than 100 MS consistently that is dedicated to workstation
  • Strong computer knowledge, including the ability to accurately type at least 25 wpm

 

Qualifications:

  • High School diploma or equivalent required; some college preferred
  • Must be 18 years old or over
  • Excellent oral and written communication skills
  • Must have knowledge of how to use a computer and internet applications
  • Proficiency in MS Office computer applications, including Word and Excel and willingness to learn new technology systems
  • Familiarity with education-related technologies
  • Able to handle multiple job tasks at one time and escalate issues in a timely manner
  • Analytical orientation with strong attention to detail

 

Preferred skills/qualifications:

  • Some level of higher education completed
  • Customer service or contact center experience
  • Previous experience in the education industry and e-learning technologies

 

 

 

CLICK HERE TO APPLY NOW

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Cardinal Health is Hiring Work from Home in the United States!

Cardinal Health is Hiring Work from Home in Many States!

Cardinal Health is a huge healthcare company. They make $152 billion a year! This company provides medical products to 75% of America. Cardinal Health is hiring remote data entry reps. 

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

If you are not interested in this Cardinal Health work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.

WHO WE ARE: Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare’s most complicated challenges — now, and in the future.

 

BENEFITS:

  • Medical, Dental and Vision coverage starting Day 1
  • 401K match program starting Day 1
  • 23 days of Paid Time off after 90-day probation period
  • Health savings account (HSA) & Flexible spending accounts (FSAs)
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

 

Schedule details:

Your new hire training will take place Monday-Friday, 8:30am-5pm EST, mandatory attendance is required.  Once you have completed new hire training, you will take part in a shift bid to determine your schedule.  

 

This position is full-time (40 hours/week).  Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8am-9pm EST Mon-Fri and 9am-3pm EST Sat.  Agents assigned a shift with a Saturday workday will receive a shift differential of $1/hr. Agents assigned a shift at OR after 8:00 PM will receive a $2/hr shift differential.

In addition, based on seasonal fluctuations in volume, there are times throughout the year where overtime is mandated. 

 

REMOTE DETAILS: You will work from home, full-time. It will require a quiet, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet.

 

What Customer Operations Support contributes to Cardinal Health

Responsible for answering inbound calls from new and existing customers to place medical supply orders, providing status of orders as well as new order insurance verifications.  Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center. 

 

Qualifications:

  • High school diploma, GED or equivalent, or equivalent work experience, preferred
  • 3-5 years’ experience preferred
  • Computer experience using Microsoft Office systems required
  • Customer service experience required
  • Familiarity with call-center phone systems preferred
  • Expert level communication and active listening skills
  • Excellent phone skills/etiquette
  • Quality focused
  • Keen attention to detail, especially documenting for proper information
  • Capacity to navigate stressful situations with ease
  • Ability to achieve daily call center metrics

 

Accountabilities:

  • Provide customer service to patients, families and medical providers
  • Applies advanced skills to resolve complex problems independently
  • Effectively applies knowledge of job and company policies and procedures to effectively resolve customer inquires
  • Inbound/Outbound phone calls to/from customers, caregivers, and applicable referral sources
  • Ability to handle high call volumes (~60+ calls per day)
  • Navigate multiple computer programs throughout the workday
  • Process orders for new and existing customers, collecting necessary information for insurance billing; collect payment as needed
  • Uses provided resources/company websites to navigate customer’s concerns
  • Consults with Supervisor or Team Lead on complex and unusual problems
  • Ensure customer satisfaction and provide professional customer support

 

Soft Skills:

  • Communication and active listening skills
  • Keen attention to detail
  • Maintaining a positive, empathetic, and professional attitude toward customers and co-workers at all times
  • Capacity to navigate stressful situations with ease
  • Ability to achieve daily call center metrics

 

 

CLICK HERE TO APPLY NOW

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Monday, August 30, 2021

AT&T is Hiring Work at Home in Some States Now!

AT&T is hiring work from home in many states!

AT&T is a huge company that provides mobile phone service! AT&T  is the world’s largest telecommunications company in the world! AT&T makes more than $100 billion a year! They are hiring remote customer service reps!

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

If you are not interested in this AT&T work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.

Answer your calling and take the lead at our company from the comfort of your home. As a member of our Call Center team, you’ll redefine how our customers engage with the latest product offerings, media and entertainment. It’s an opportunity to be the voice of AT&T – a global leader in communications and technology, in a career where we’ll count on you to deliver a best-in-class customer experience.

In this role, you’ll take the lead in addressing customer questions and concerns on all products and services through case resolution pertaining to a variety of issues. You’ll need a strong attention to detail to maintain appropriate records, prepare required reports and update customer accounts. Each case will provide an opportunity to creatively problem solve ways to address customer issues through various tools and systems. Most importantly, your ability to provide effective and timely resolutions will impact the overall customer experience. There may also be instances where you provide customer support as assigned – this may include selling products and services, collecting past due balances, processing credit applications and/or activating services.

You may also be required to:

  • Handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.
  • Troubleshoot and resolve customer voice & data issues across networks and interdependent network elements while considering network conditions, connectivity, devices, applications, provisioning and billing.
  • Assist customers with products and services such as but not limited to laptop connect services including air cards, USB devices, initial set-up, configuration of software & applications.
  • Proactively engage T3 support (network and IT) to address & resolve issues.
  • Remain proficient in all billing, rate plan and feature matters.

WFH Requirements:

  • Must have verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). Company will provide equipment (keyboard, monitor, computer, mobile device, etc.)
  •  Must maintain workspace in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
  • Be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

So, what’s in it for you?

We’ll offer paid-training that you’ll be required to complete from home as well as resources to encourage your career growth. In addition to the hourly wage, representatives can make $1,000/monthly target incentive. We also offer a competitive compensation package. This role starts at over $15.00 per hour.

You’ll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks we also provide 50% employee discount on:

    AT&T internet & fiber
    AT&T phone (formerly U-verse Voice)
    DIRECTV (including Free HBO & NFL Sunday Ticket) or U-verse TV

There’s no better time than now to dial into a career with AT&T. If you’re ready to join our team, let’s talk! Apply today. #virtualjob #virtualwork

*In order to qualify for this WFH position, you must reside in the following states: OH, PA, NJ, RI, MD, DC, NH, MA.

 

SPECIAL JOB REQUIREMENTS:

  • Specific job assignments may require day, evening, weekend or holiday hours.
  • Be available, accessible, and accountable to receive notifications related to unique scheduling needs (e.g., split shifts, unexpected volume spikes, disaster recovery, etc.) as determined by the Company.
  • Be available, accessible and ready to work during established work schedules and shifts, e.g. on phone/available status in accordance with adherence measures as determined by the Company.
  • Occasional overtime may be required.
  • Ability to complete all required training in a virtual environment inclusive of required knowledge checks as determined by the Company.
  • Be available, accessible, and accountable to participate in required security awareness training and testing (e.g., able to understand and validate knowledge of company requirements, compliance, and policies) as determined by the Company.
  • Be available, accessible, and accountable to comply with organizational security and compliance standards and participate in required security monitoring and audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, home inspection of workspace, etc.) as determined by the Company.
  • Be accountable to protect workstation configuration and prevent configuration changes or personalization while using all technology tools as determined by the Company.
  • Follow WFH logistics guidelines (e.g., equipment receipt, equipment setup, travel considerations, workstation security processes, equipment return policies and processes, etc.) as determined by the Company.
  • Be available, accessible, and accountable to follow technical support processes (e.g., setup, troubleshooting, escalations, communications, etc.) as determined by the Company.
  • Be available, accessible, and accountable to participate in recurring management routines as determined by the Company.  These virtual meetings and routines may include, but are not limited to, attendance and participation at all required and ad hoc meetings (e.g., team huddles, coachings, disciplinary actions, training, investigatory meetings, grievances, etc.).  These virtual actions will take place via a variety of methods as technology allows and is developed, and may include telephone, teleconference software, video conference, messaging software, etc. as determined by the Company. 
  • Maintain a workspace in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.) as determined by the Company.
  • Be available and accountable to regularly (e.g., daily, weekly, etc.) access performance management tools and review individual performance (e.g., dashboards, reports, etc.) as determined by the Company.
  • Be available, accessible, and accountable to participate in interaction and communication-related policies, processes, and audits inclusive of all work time not just interactions directly with customers. (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, chat audits, etc.) as determined by the Company.
  • Be available, accessible, and accountable to participate in manual and automated remote monitoring policies and practices (e.g., voice and screen recordings, desktop observation without notification, voice and chat analytics, real-time agent feedback inclusive of automated intelligence tools, etc.) to identify and address training, coaching, and quality opportunities as determined by the Company.
  • Be accountable to participate in and follow all organization-wide and WFH-specific published policies (e.g. Code of Conduct, Timekeeping Policy, etc.) as determined by the Company.
  • Must meet Minimum workspace requirements including verified internet service with 12mb upload and 18mb download speed ability as determined by the Company and established dedicated work area (desk, chair, electrical outlet, direct LAN connection)

PHYSICAL REQUIREMENTS

Ability to sit or stand for long durations (e.g., 8 hours) and engage with customers as dictated by needs of the business.

BASIC QUALIFICATIONS

TESTS: Applicants will be expected to pass any assessments or tests associated with the position.

TRAINING

  • Classroom and/or virtual training as dictated by needs of the business (e.g. in other areas within the broad duties of general customer care once competency has been demonstrated).
  • On-the-job training.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

Job ID 2147129-4Date posted 08/11/2021

 

 

 

 

CLICK HERE TO APPLY NOW

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Guardian Life Insurance is Hiring Work from Home in Many States!

Guardian Life Insurance is hiring work from home in many states!

Guardian Life Insurance is a 160-year-old insurance company. They are one of the largest insurance companies.  This company serves more than 29 million people. They are hiring customer care reps.

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

If you are not interested in this Guardian Life Insurance work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.

Customer Care I – Remote Opportunity – (21000060)

Description

Do you want to be part of a collaborative Customer Response team?

In this role you will be responsible to facilitate, analyze and resolve customer issues through a variety of communication channels, including phone, email and chat. At Guardian we foster a team culture where ‘People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards”. If this sounds like you, Guardian is seeking a Customer Care Representative to join our Member/Provider Customer Response Unit.

You are:

A consummate professional with excellent verbal and written communication skills.  You are self-motivated and goal orientated, and you thrive in a fast-paced environment where best in class customer service is your standard. You’re patient, empathetic, detail orientated, and work well independently in a team setting.

 

Qualifications

You have:

  • High School Diploma.
  • Experience in a service-related industry a plus.
  • Associate Degree or bachelor’s degree preferred.

 

You will:

  • Serve as a company ambassador by delivering exceptional customer service in the contact center.
  • Collaborate across teams to solve customer issues and provide product support.
  • Build relationships with the Guardian members and providers by ensuring their needs are fulfilled in a timely and satisfactory fashion.
  • Contribute in an ever-evolving work environment, where everyone’s ideas matter.
  • Work most of the day taking calls on the phone from customers.

 

Location:

Work from Home/Remote

 

Our promise:

  • At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
  • Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

 

We offer:

  • Meaningful and challenging work opportunities to accelerate technology and innovation in a secure and compliant way
  • Competitive compensation.
  • Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
  • Life and disability insurance.
  • A great 401(k) with match.
  • Tuition assistance, paid parental leave and backup family care.
  • Dynamic, modern work environments that promote collaboration and creativity.
  • Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
  • Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability, and advocate for diversity and inclusion in all that we do.
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CLICK HERE TO APPLY NOW

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Sunday, August 29, 2021

Yelp is Hiring Work from Home in Some States!

Yelp is hiring work from home in some states!

Yelp is a company that publishes reviews on restaurants and businesses on their website. This company makes over $1 billion a year! Yelp is hiring work from home inside sales reps now!

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

If you are not interested in this Yelp work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.

Do you love local businesses, and want to help them grow?
The Yelp Customer Success team is seeking a dedicated and driven Customer Success Representative to provide a 5-star experience to our small business advertisers! As a member of the Customer Success team, you will be committed to supporting, consulting, and retaining our advertisers through pre and post-sale efforts.

Where You Come In:

  • You will help strengthen Yelp’s revenue retention by providing exceptional and timely customer support
  • You will consult and educate Yelp advertisers by answering a high volume of inbound calls, online chats, and emails
  • You will become an expert in Yelp’s advertising solutions and adapt product recommendations quickly to suit client needs – by asking probing questions, conveying the value of Yelp Ads, discussing ROI, and handling objections will be critical to your success
  • You will master and understand our internal policy and procedure to support and be a resource for internal stakeholders
  • You will exhibit strong communication skills, both externally with clients and internally with other Yelp employees across departments
  • You will remain organized and efficient in a fast-paced environment
  • You will focus on maintaining high quality of work with minimal errors, when it comes to site updates, internal workflows, and procedures
  • You will consistently achieve/exceed monthly expectations and goals

What it Takes to Succeed:

  • You have a Bachelor’s Degree or 3+ years of relevant client facing experience
  • You have experience in account management, customer service, sales, advertising, or small business (preferred)
  • You have proven Windows OS, and Google Suite proficiency with an aptitude to learn (Salesforce specifically)
  • You have strong and professional  communication (verbal and written)
  • You have a love for local businesses and understand their importance in local economies
  • You have excellent time management and organizational skills with the ability to track and complete numerous details
  • You have the ability to handle tough conversations with business owners in a professional, solutions-oriented manner
  • You have the ability to strike a balance between consulting and supporting as needed
  • You are willing to receive and implement feedback
  • You have the ability to embrace and thrive in a team environment that will preserve an inclusive environment with an adapting culture

 

What You’ll Get:

  • Available your first day: Full medical, vision, and dental (Employee-only plans available at no cost to the employee)
  • 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 5 paid wellness days, 12 paid holidays, 1 floating holiday
  • Up to 14 weeks of parental leave
  • Monthly wellness reimbursement
  • Health Savings, Flexible Spending and Dependent Care accounts
  • 401(k) retirement savings plan with employer match
  • Employee stock purchase plan

 

 

CLICK HERE TO APPLY NOW

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Get Paid to Review Calls: 11 Online Jobs Hiring Today

Last Updated on April 18, 2024 by Katie Are you looking for ways to supplement to supplement your income? If so, you might want to get pai...