Sunday, July 31, 2022

Wayfair is Hiring Work from Home in the United States Now!

Wayfair is hiring work from home in some states!

Wayfair is a huge American e-commerce company that sells furniture. This home goods giant makes over $9 billion a year! This company has over 14 million items. They are hiring work from home customer consultants in all 50 states now!

If you are not interested in this Wayfair work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.

Job Description

This is a virtual customer service associate position in the United States where you will work from your personal residence in a distraction free space. Please note we are only currently hiring in the following states: Washington, Oregon, and Nevada. 

At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.

This isn’t just about taking another phone call— this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. You’ll play a crucial role by providing a best in class experience when it’s most needed. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them.

You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications.

No scripts. No canned responses. These are true human to human interactions where you can make a meaningful impact. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people.

What Does a Service Associate Do?

  • Demonstrates Reliability: Attendance and commitment to being present for your full shift each day is crucial. This helps ensure we’re ready and available to help our customers when they need us most. For unexpected events or issues, we require our associates to be proactive in their communication and planning whenever possible.
  • Handles a High Volume of Contacts: You will handle an estimated 50-60 phone calls per shift. This is a fast paced environment and highly structured. There is little down time in this position as you are typically on back to back calls during your shift.
  • Meets Our High Performance Bar: You’ll work to exceed customer satisfaction, excel in meeting customer service efficiency metrics, and other responsibilities as assigned. 
  • Engages Customers: You’ll need a passion for people. You’ll be the voice of Wayfair and work to build a relationship with customers who contact us by inbound phone call, chats, and emails. Topics can range from returns, replacements, delivery, product availability, order status, and more. 
  • Listens Actively and Shows Empathy: You will actively listen to understand relevant customer information to find the best way to solve their problem quickly and thoroughly.
  • De-Escalates Customer Concerns: Most customers contact us because they’ve had a problem and need your help. You will use your conflict management skills to balance the needs of the customer with the options from the business while always maintaining a professional composure.
  • Problem Solves: Solutions aren’t a one-size-fits-all approach so customer service associates do not read from pre-populated scripts. You will be given a level of autonomy to help customers find the right solution. You’ll need to think analytically to solve customer problems in a first contact resolution approach.
  • Multitasks: You’ll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions. The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis.
  • Escalates Systemic Issues: Help us continuously improve. You’ll identify areas where improvement is needed and share those trends with leadership.

What are the Pay & Benefits?:

Pay:

  • Hourly Pay rate: $15 an hour with tenure based increases as early as 6 months. 
  • Quarterly performance bonus of up to $2,000
  • Referral Bonus of $500 per eligible referral

Benefits:

  • Health, Vision and Dental Insurances (coverage starts on Day 1!)
  • 401(k) with company match up to 4%
  • Paid Time Off  (start accruing time immediately)
  • 7 Paid Federal Holidays and 1 Floating Holiday
  • Paid / Unpaid Parental Leave options
  • Eligible Tuition Reimbursement (up to $5,250)
  • Wayfair Employee Discount
  • Volunteer Day for Community Service (Paid Day Off)

What are the Requirements?

  • You must be 18 years of age or older.
  • You must hold a High School Diploma, GED, or equivalent.
  • You will be required to hardwire your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wireless (WiFi) access is not permitted for use. All other necessary computer equipment and accessories are provided by Wayfair.
  • A knowledge of working within Windows Operating Systems or equivalent.
  • A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.) 
  • Wayfair wants to ensure your success. This is why our training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this time.

Why Wayfair Customer Service?

At Wayfair, we care about our customers. Whether it’s over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. We’ll provide the training, tools, and equipment—all you need is a love for problem solving and a dedication to a phenomenal customer experience.

 

 

 

 

CLICK HERE TO APPLY NOW

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

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Saturday, July 30, 2022

7 Pro Tips To Avoid Burnout While Working From Home

7 Pro Tips To Avoid Burnout While Working From Home

Guestpost by Andre Oentoro

A new study found that 76% of Americans chose to stay working from home ever since the government lifted the Covid-19 restrictions. Most people are used to getting the job done in the comfort of their homes. Hence, many are reluctant to return to the office anytime soon.

Working from home has many benefits that working from the office hasn’t. For example, you can grab some groceries and prepare a meal right in front of your screen. Or, get you can get work done in the morning and spend the afternoon hanging out with family and friends. 

However, working from home can be more demanding than the office, especially if you have to deal with clients or customers. You must be prepared to work longer hours and take extra care of yourself and your family.

There are many reasons why people get burned out from working from home. This article will discuss the most common causes and how to avoid it.

 

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How to Avoid Burnout While Working From Home

It’s easier to get burned out if you work from home because you’re working alone with less or zero supervision. You can’t always communicate with team members right away to share a work-related discussion. This can lead to feelings of frustration and eventually lead to burnout.

Here are a few tips detailing how to avoid burnout while working from home. 

 

1. Don’t Work too Much in a Short Period of Time

One of the biggest mistakes people make when they start a remote job is that they try to push themselves too hard in the first few weeks or months. This is especially true for those who used to work in an office environment before they chose to work at home.

They feel like they don’t have enough hours left in a day because they can’t take long breaks whenever they want anymore, so they end up working all day long without stopping until bedtime. This is an absolute no-no!

Your body needs rest to function properly, and if you deprive it of rest, your productivity will suffer greatly along with your health. Make sure you give yourself time off now and then, even if it’s just a half-hour walk around the block.

 

2. Find Something to Increase Your Motivation

This is usually the most common reason why people burnout working from home. Remote working can be extremely difficult for some people with no one there to motivate them. This is why many people choose to work in coffee shops or other public places where they can meet new people and enjoy the busy vibe.

If you get bored easily, you might want to consider working in a place where other people are around so that your mind won’t wander off as often. Or in your breaks, try doing a fun hobby that will help keep your mind occupied. 

Some examples are reading, writing, painting, and watching TV or movies. Make sure it’s not too distracting, though, because you’ll still need to get back to work at some point!

 

3. Create a Daily Schedule of Work Assignments

When it comes down to it, working at home means that you’ll have more time than usual. Planning out your schedule is essential to ensure everything gets done. 

You’ll have plenty of time for socializing, but don’t let yourself get carried away by this and forget about the things that need doing, like paying bills, laundry, and grocery shopping.

This will ensure that when weekdays come around, all of these tasks are done, so there’s nothing left for you but work! Having said that, though, don’t overdo things by making too many plans for the day. Leave some room for spontaneity, allowing you to release stress and have fun.

 

4. Make a Comfortable Working Environment 

You must work in a clean and comfortable place to keep your mind focused on the task at hand. You’ll also want to ensure that there isn’t anything around that could distract you (like the TV or kids running around).

Make sure you have everything you need to work, like a desk, chair, computer, and all the other necessary equipment.

Lighting is also important, so ensure that you have at least one light source. If it’s too dark your eyes may get strained. Also, don’t forget to have a fan or air conditioner if you live in a hot climate. Being too hot makes it extremely difficult to focus!

avoid burnout working from home

 

5. Add Exercise To Your Daily Schedule

Make sure you exercise regularly, to help keep your mind sharp and improve your health! It’s also important to avoid getting sick with the flu or other diseases since your immune system will be stronger than usual. 

Take walks around campus, or do some push-ups and sit-ups at home. There are plenty of ways to exercise, so just find what works for you. Or, you could join a local gym.

There are many YouTube How-to videos that you can watch when exercising. Some of these exercises don’t require equipment, so you can safely work out at home before work. 

 

6. Set Up Reminders for Important Tasks

It’s important to schedule reminders on your phone, computer, or calendar to help keep yourself on track. Remember to take breaks every once in a while, but if you don’t schedule them, you might get too into your work and never rest at all. 

You can also use reminders for when important work assignments need to get done by. If you give yourself deadlines, it makes it easier to get work done, instead of putting it off for tomorrow. And, by getting work in on time, your clients will stay happy and keep working with you.

 

7. Reward yourself at Regular Intervals

This is something that will really help out with motivation. Make sure you reward yourself after hitting a deadline, securing a new client or getting a big project finished.

This could be something like watching an episode of your favourite TV show, having a few drinks with friends or taking a walk out in nature. Whatever reward works best for you is fine. Just make sure not to reward yourself too often, because it might become less effective over time. 

 

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Wrapping Up

Now you know how to avoid burnout while working from home. Anyone can get burned out while working from home if they don’t look after themselves.

The best way to get over this is by setting goals and rewarding yourself when you reach them. Make sure you work in a place that is peaceful, comfortable and fitted with all the tools you need.

This will help you focus on your work instead of having your attention pulled in all directions. That way, you can be more productive and thrive as a remote worker.

 

Andre Oentoro is the founder of Breadnbeyond, an award-winning explainer video production company. He helps businesses increase conversion rates, close more sales, and get positive ROI from explainer videos (in that order). 

Twitter: @breadnbeyond

Email/Gravatar: andre@breadnbeyond.com 

LinkedIn: Andre Oentoro

 

Further reading:

 

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Friday, July 29, 2022

Transcom is Hiring Work from Home in Many States!

Transcom is hiring work from home in many states right now!

Transcom big customer care company. This customer service giant operates globally across 21 countries. They are hiring guest service reps now in many states!

If you are not interested in this Transcom work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and make up to $60/hr! HEAD HERE to begin your work-at-home career.

Be a part of something special where you help create magical moments for guests of all ages! 

We’re looking for outstanding Guest Services Representatives / Cast Members to engage guests through entertaining and magical interactions all from the comfort of your own home!

What’s In It For You?

  • Seasonal, temp-to-hire position through – January 2023

  • Full-time permanent positions offered, based on performance and business needs

  • Competitive wages at $14.50 per hour plus performance bonus incentive

  • Windows-based computer equipment provided

  • 100% REMOTE – Work-at-Home

  • Great work/life balance

Role Responsibilities

  • Answer inbound calls and emails to assist guests while ensuring you provide the best retail experience in the world!

  • Effortlessly engage with guests, actively listen, and provide impeccable guest service

  • Contact guests via outbound phone calls, as needed

  • Identify and resolve issues that impact guests’ experiences

  • Channel escalated issues to appropriate supervisory staff

  • Comfortably navigate multiple applications to research solutions

  • Multitask in systems while patiently providing updates or instructions to guests

  • Work independently with discipline and motivation to succeed in a virtual environment

  • Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls

  • Work at a desk, wearing a wired headset, while talking to guests in a high-volume, fast-paced environment

Requirements

  • At least 18 years or older

  • High School Diploma, or equivalent

  • Able to successfully pass a criminal background check

  • Availability to work through the entire seasonal contract

  • Able to work a full-time work week of 32-40 hours, with overtime opportunities as needed

  • Able to maintain 100% strict adherence to the assigned schedule

  • Able to work a variety of shifts, including: evenings, weekends, and holidays

  • Able to work full-time hours, with reliable attendance, as outlined in the assigned schedule

  • Strong computer knowledge, including ability to accurately type at least 30 wpm

  • Excellent English written and verbal communication skills

  • Courteous and friendly with high level of professionalism

  • Willingness to follow procedures and adhere to policies

  • Able to multitask applications while talking to guests on the phone

  • Able to thrive in a fast-paced work environment

  • Able to actively listen to guest needs and demonstrate empathy

  • Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), type, read, multitask, and concentrate in a prolonged setting.

  • Experience troubleshooting basic online retail store process preferred

  • Previous call center and/or work from home experience preferred

Location Requirements

Must live and work in one of the following states:

  • AL, AR, FL, GA, ID, IN, IA, KS, KY, LA, MO, MS, MT, NE, NH, NC, ND, OH, OK, SC, SD, TN, TX, UT, VA, WI

Home Office Requirements

For this Advisor position, Transcom provides you an all-in-one computer, monitor, and headset. The computer contains a built-in webcam that is required to be used for training and meetings. Although the computer is provided if you are hired, you will need a home desktop or laptop computer that is hardwired using an Ethernet connection to complete the typing and internet speed assessments during the application. This is a requirement to be considered for this employment opportunity. 

  • You must have a secure, quiet, distraction-free work environment without any conflicting responsibilities during your scheduled work shift. (Conflicting responsibilities may include caring for a family member.)                          

  • Your home office must have a DSL, Fiber, or Cable Internet that is hardwired into a modem/router via Ethernet. (Dial up, Wireless, Mobile Hotspot, or Satellite internet service cannot be used)                                                                   

  • Your hardwired internet connection must meet the minimum speed requirements: 

    • Ping – 100 ms or less

    • Download speed – 20 Mbps

    • Upload speed – 3 Mbps

 

 

 

CLICK HERE TO APPLY NOW

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

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Thursday, July 28, 2022

ModSquad is Hiring Work from Home in the US Now!

ModSquad is hiring remote phone support in the USA!

ModSquad is a digital engagement service company that operates globally. This company has thousands of moderators. They are hiring work from home social engagement engagement in many states.

If you are not interested in this ModSquad work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and make up to $60/hr! HEAD HERE to begin your work-at-home career.

    • ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Social Media Engagement?  
      Do you have a Social Media Engagement background?
      Do you enjoy work-from-home and flexible schedules?
      ModSquad is seeking Mod Contractors to join our network! 
      If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. 
      Our Mods bring super skills, a positive attitude, and a great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.
      Do you have a passion for travel?
      Project Hours (All Times Pacific):
      Monday – Sunday: 2 am – 2 pm
      Approximately 5-10 hours per week with availability to provide coverage during special client events with flexibility to cover colleague holidays.
      Hourly Rate:
      To be discussed in the interview phase
      Commitment:
      5 hours per week
      6 months

      What We Are Looking For:

        • Geographical knowledge of Ireland and places of interest on the island 
        • Travel experience 
        • Excellent writing skills (grammar, spelling, punctuation) in Spanish
        • Ability to communicate tone in a creative manner on social media 
        • An empathetic approach to handling sensitive situations with care
        • Experience in working on social media projects including Facebook, Twitter, Youtube and Instagram – including pro-active engagement 
        • Experience with social media tools such as Conversocial (would be a bonus!) 
        • Community and forum experience on past/current Projects 
        • The ability to research sources relevant answers to questions in a timely manner
        • Flexible availability and willingness to pick up extra shifts at short notice is a plus!
        • Experience exploring the island of Ireland is a plus!

      WorkSpace Requirements:

        • Dedicated laptop or desktop computer with Windows 10 or above
        • Willingness to install MSQ security software and 2FA app on the phone
      ***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
      Please note: A Chromebook is not sufficient for ModSquad projects.

CLICK HERE TO APPLY NOW

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

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Get Paid to Review Calls: 11 Online Jobs Hiring Today

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