Make Money From Home: Sutherland is Hiring Work from Home in all 50 states!

Sutherland is hiring work from home in all 50 states!

Sutherland is a huge digital transformation company! Sutherland has over 22,000 employees and operates in over 22 countries! Sutherland is hiring work at home customer service reps now!

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Job Description:

Airbnb’s mission is to create a world where anyone can belong anywhere. We’re now hiring full-time, remote Customer Service Representatives to support our Airbnb program!

Note: We are currently looking for individuals to work from home in the states of Texas, Oklahoma and New Mexico.

The role:

As a Customer Service Representative, you’ll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you.

This is the job for you if:

You excel at handling customer inquiries of varying types
You are an active listener and can leverage probing question skills
You have a proven track record for hitting sales targets
You can manage and overcome objections for subscribers’ cancellation and suspend requests to assist in reducing churn
You bring an enthusiastic personality

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What we offer:

Competitive pay rate: $14.00/hr
A set schedule of 12pm-2am PST
All technical equipment needed to be successful to work remotely
Medical, dental and vision benefits
Paid training & PTO
Advancement opportunities – 80% of our frontline leaders have been promoted from within
Additional pay incentives as well as monthly rewards & recognition programs
Employee Discounts
EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications:

Excellent verbal and written communication skills and are a strong multitasker
Driven by solving problems and meeting goals
Familiar with Microsoft Office tools
Experience in customer service and sales
High school diploma or equivalent

Requirements to work from home:

A quiet and distraction-free, secure place to work.
Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
- In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
- Wireless and/or satellite Internet Service Providers are not compatible with our systems.
A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.