Make Money From Home: AAA is Hiring Work from Home in Some States Now!

AAA is hiring work from home in some states!

AAA is a non-profit national member association in the US. AAA has over 60 million members. AAA also provides roadside assistance to millions. AAA is hiring work from home dispatch specialists in some states.

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Do you have strong problem-solving, interpersonal and computer skills, and enjoy helping others?

AAA Club Alliance Dispatchers perform a critical role assisting AAA Members who are in need of roadside assistance by contacting and managing service providers in a fast-paced, quickly changing environment! Your ability to effectively handle multiple situations simultaneously, remain professional and productive under pressure, and analyze situations quickly to make effective decisions is valued and instrumental to ensuring an exceptional customer service experience.

**Work Schedule: Saturday – Wednesday (7 a.m. to 3 p.m.)

**This is a Work from Home position; however, candidates must live within our territory**

Here at AAA you success is our success. What we can offer you:

A competitive hourly rate, depending on experience.
Eligibility for an Individual Incentive Plan.
Comprehensive benefit package including over 3 weeks of Paid Time Off during the first year, 401(k) plan with company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts to highlight a few of the offerings.
Paid Training: Monday – Friday, 9:00 am – 5:00 pm for the first 5 weeks, **Must be able to attend all training.
All computer equipment provided by AAA Club Alliance.

What you will be doing:

Dispatches roadside assistance requests in a timely manner to service providers using a variety of communication channels.
Engage with AAA Members by providing an exceptional customer experience.
Communicates to service providers the pertinent information needed to provide timely assistance to AAA Members.
Effectively uses computer systems for tracking, information gathering, and/or troubleshooting.
Prioritizes service requests based on various criteria (safety, weather, traffic, etc.) to ensure police and other emergency calls are handled within established timeframes.
Monitors the progression of roadside assistance requests and ensures documentation is thorough and accurate.
Participates in the resolution of service issues and member complaints.

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What we need from you:

High School diploma or equivalent and 1+ years of customer service experience.
Demonstrated commitment to providing excellent customer service.
Excellent telephone and interpersonal skills.
Ability to perform multiple tasks in a fast-paced environment.
Proficient computer skills; ability to type at least 40 words per minute, knowledge of Microsoft Office applications (Typing Test Required).
Strong problem solving, analytical and critical thinking skills

Dispatcher, Call Center Representative, Emergency Services Dispatcher, AAA Dispatcher, AAA Jobs, Emergency Dispatcher, Customer Service Representative, Tow Truck Dispatcher

AAA Club Alliance (ACA) is an equal opportunity employer.