Make Money From Home: National General Insurance is Hiring Work from Home in Many States Now!

National General Insurance is hiring work from home in many states.

National General Insurance is a property and casualty insurance company. This huge insurance company makes over $5 billion a year! This company is hiring work from home customer care reps in some states!

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*THIS POSITION IS 100% REMOTE – WITH PAID VIRTUAL TRAINING*

Start date: January 10, 2022

Must be available to work any schedule within the operating hours of 7:30am-9:00pm EST.

Primary Purpose:

Responsible for answering high volume inbound calls and providing effective quality customer service in regards to property insurance. Support borrowers and insurance carriers by providing detailed information on how to send us proper proof of insurance, de-escalate calls and process complaints and handle disbursement of premiums.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Deliver timely, accurate customer service ensuring the highest level of satisfaction
Handle inbound telephone calls from borrowers, contractors and/or insurance adjusters in regards to property damage claims in order to resolve customer inquiries
Build customer service knowledge by taking initiative for learning additional processes, queues and client specific procedures to support customer in secondary areas and provide comprehensive, well informed responses to inquiries
Update records and note system as required
Able to meet and maintain availability standards, schedule adherence and attendance guidelines
Ability to work in fast paced environment
Flexibility in work hours and in changing environments
May assist answering questions in the help desk
May cross train to assist with borrower follow ups

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Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.