Yelp is hiring work from home in some states!
Yelp is a company that publishes reviews on restaurants and businesses on their website. This company makes over $1 billion a year! Yelp is hiring work from home collectors now!
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Where You Come In:
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- You will make initial contact with cancelled local advertising accounts who have an outstanding balance; make outbound collection calls and send follow up emails to reduce AR balance
- You will answer inbound calls to the Collections queue phone line, while maintaining an appropriate queue answer rate
- You will update and process credit card payments
- You will work with clients to set up payment arrangements
- You will document collection efforts in CRM systems
- You will work within a specified delinquency case queue
- You will resolve internal/external inquiries and issues through team case queue in a timely manner
- You will work closely with the Customer Success Teams, Sales Operations, and Accounting team
- You will maintain workload pace and meet daily/weekly/monthly collection goals
- You will provide updates and feedback to manager
What it Takes To Succeed:
-
-
- Ideally bilingual in English and Spanish
- You must have prior work experience in high call volume environment (minimum of 60+ calls per day) – 1 year minimum required
- You have prior collections, accounts receivable, or customer service experience – preferred
- You are reliable; able to thrive in a demanding work environment
- You have the ability to de-escalate calls and provide excellent customer service
- You have the ability to quickly learn collection skills and techniques
- You have the ability to adapt to changes/ duties in the work environment – required
- You have excellent verbal and written communication skills
- You have high confidence dealing with people at all organizational levels within Yelp
- Experience using Salesforce – a plus
- Competency in using MS Excel and Word – required
- AA degree or Accounting coursework – preferred
-
- Make Extra $2000/Month from Home
- Become a Pinterest Virtual Assistant
- How to Start a Blog
- Survey Junkie: Make $5-$25 from home in your spare time the EASY way: try new products, give your opinion and take part in focus groups. Join Survey Junkie Now.
- SwagBucks: Shop, watch videos and earn money FAST. Join SwagBucks Now
- Ibotta App: Get cash back on purchases. Shop and earn cash FAST. Join Ibotta Now
- Fiverr Gigs: Earn money from simple gigs. Earn extra money TODAY. Join Fiverr Now
What you’ll get:
-
- Effective your first day: Full medical, vision, and dental (Employee-only plans available at no cost to the employee)
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
- Make Extra $2000/Month from Home
- Become a Pinterest Virtual Assistant
- How to Start a Blog
- Survey Junkie: Make $5-$25 from home in your spare time the EASY way: try new products, give your opinion and take part in focus groups. Join Survey Junkie Now.
- SwagBucks: Shop, watch videos and earn money FAST. Join SwagBucks Now
- Ibotta App: Get cash back on purchases. Shop and earn cash FAST. Join Ibotta Now
- Fiverr Gigs: Earn money from simple gigs. Earn extra money TODAY. Join Fiverr Now
CLICK HERE TO APPLY NOW
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