HCA Healthcare is hiring work from home in a lot of states!
HCA Healthcare is an operator of many health-care facilities. HCA Healthcare makes over $50 billion a year! HCA Healthcare is a Fortune 500 company! They are hiring work at home now!
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Description
SHIFT: Days (rotating weekends)
SCHEDULE: Full-time
Schedule:
WORK FROM HOME
Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team.
We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include:
• Student Loan Repayment Program
• Tuition Reimbursement/Assistance Programs
• Moving, mortgage, and real estate assistance
• 100% matching 401k based on years of service
• Identity Theft Protection discounts
• Auto, Home, and Life Insurance options
• Adoption Assistance
• Employee Stock Purchase Program (ESPP)
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We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change!
As a Customer Advisor, you will work with customers to address inquiries and concerns related to patient accounts.
In this role you will:
- Talk with customers by phone or in person to obtain information needed to resolve inquiries
- Confer with other staff members to obtain additional information and clarification needed to resolve customer concerns
- Reconcile accounts according to insurance contracts and submit/ process correct contractual
- Review accounts for appeal requests and forward appropriately
- Review accounts for duplicate or charge errors, forwarding to audit if necessary
- Correct or add insurance information and request rebill
- Encourage payment from patient through credit card, check or payment arrangement
- Answer all inquiries from customers promptly (generally the same day received)
- Assist patient account inquiries by courteously supplying accurate and timely information, including bills if requested
- Follow all guidelines and policies for SSC employees, both general policies and those specific to customer service activities
- Maintain a courteous and professional attitude with customers and coworkers
Qualifications
- High school diploma or GED preferred
- Minimum one year related experience required, preferably in healthcare. Relevant education may substitute experience required.
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CLICK HERE TO APPLY NOW
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