Make Money From Home: Humana is Hiring Work from Home in Most States Now!

Humana is hiring work from home in all 50 states!

Humana is one of the largest health insurance companies in America. Humana has over 20 million members. Humana makes over $64 billion a year! This company is hiring work at home claims research and resolution reps in the United States.

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Description

The Care Delivery Tele Sales Agent conducts selling activities related to inbound and outbound calls within a care delivery setting. The Care Delivery Tele Sales Agent work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

Position Summary

Reporting to the Manager of the Telephonic Sales Team, the Telephonic Sales Agent will focus on converting prospects to patients of PIPC through receiving inbound calls and making outbound calls.

Roles & Responsibilities

Responsible for converting Medicare eligible callers to become patients during telephonic conversations
Receive inbound calls from prospective PIPC patients to educate and provide them with the PIPC value proposition and the benefits and features of being a PIPC member; act as the first point of contact with Humana
Proactively anticipate member needs and questions in order to provide guidance and stellar customer service
Team with community engagement managers and field sales agents to understand deep knowledge of market specifics and partner together in sales
Convey value-added information in a conversational format to allow prospects to make informed decisions
Foster a competitive, sales mindset, enabling the business to grow
Document and modify contact notes across multiple CRM systems as necessary to properly document interactions with prospects and patients
Maintain and update knowledge repository and FAQs for designated market
Achieve and maintain performance levels to established standards
Utilize job knowledge and experience to provide creative ideas to the team to improve the process, techniques, and member experience
Flourish within a Telephonic Sales environment where performance metrics are closely monitored to ensure that quality and productivity standards are maintained while working independently
Retain confidential information and protect both member and company assets
Perform general customer service tasks for callers as needed

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Required Qualifications

High school diploma or G.E.D.
Experience in a previous sales role; excellent sales demeanor
Experience communicating in a thoughtful manner towards an audience of cultural and age diversity
Experience in effectively and clearly communicating, using the English language, in oral and written formats
Possess a firm understanding of Outlook, Microsoft Word & Excel, and the Windows operating system
Ability to multi-task using multiple PC based systems to gather information while simultaneously communicating with customers
Comfortable working within a sedentary and telephone intensive environment
Experience in a role that requires active listening skills

Preferred Qualifications