Liberty Mutual Insurance is hiring work from home in most states!
Liberty Mutual Insurance is one of the largest insurance companies in the United States! This insurance company makes $43 billion a year! They are hiring for remote positions where you can comfortably work from home in many states.
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Pay Rate: $40,000 -$46,950 annually
Salary is dependant on location and experience
Working schedule will be an 8 hour shift with various start times between 6:00 AM – 12:00 AM CST.
***Hiring in all states with the exception of: Hawaii, Alaska, and Califorina ***
Compassionate. Responsive. Efficient. Our claims team members embody these traits, serving as the first point of contact for Liberty Mutual policyholders who have experienced a loss. As a claim’s customer care associate, you’ll become part of a diverse, Fortune 100 company that understands the importance of a healthy work/life balance and offers training and growth opportunities aimed at helping you build a long-term career.
Responsibilities:
- Customer-centric employee: Conveying a calm, caring attitude, you’ll provide best-in-class service to customers while processing new claims and “First Notice of Loss” forms (the initial report made following a loss, theft or damage to an insured asset)
- Collaborative partner: Working with internal and external partners, you’ll support policyholders while their claims are being processed
- Efficient worker: In our fast-paced environment, you’ll handle customers’ needs—quickly, effectively and in a friendly, caring manner—to meet our Claims Service Center goals
- Problem solver: No day is predictable; you’ll utilize out-of-the-box, creative thinking to resolve a wide variety of claims challenges and customer issues
- Clear communicator:You’ll provide policyholders with the information they need by clearly setting expectations and outlining next step
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Job Specifications:
Category: Claims
Primary Location: Remote
Additional Locations:
Schedule: Full-Time
Education Level: High School Diploma/GED
Travel: As Needed
- A history of working in financial services, hospitality or retail, with previous call center experience a plus
- Appropriate licenses or willingness to obtain licenses via company-sponsored training
- Excellent oral, written and interpersonal skills
- Ability to project courtesy and empathy
- Strong time-management and multi-tasking capabilities
- Demonstrated typing proficiency
- Proficiency using computers, including Microsoft Outlook and keyboard shortcuts
- Ability to handle confidential and proprietary information appropriately
- A high school degree or equivalent, Bachelor’s degree preferred
- Willingness to continue learning about products, procedures and technical systems as you grow in this role
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