Sitel is hiring work from home in the US.

Sitel is a big contact center company based in the US. This contact center company has over 75,000 employees. They also make over $1 billion a year! They are hiring work from home customer service reps now!

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Customer Service Representative 1

Work at Home

Customer Service Representative

We are looking for a few Customer Service Representatives to join our team of incredible people. Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have an excellent personality, empathy and strong work ethic.

Our people are our greatest asset. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals.

About You

You have the ability to multi-task
You are eager to advance your career with a reliable company
You can problem solve with a can-do attitude
You enjoy working with a team as well as independently
You are 18+ years of age
You have a high school diploma (higher education preferred)
You pass a criminal background check

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About The Job

Handle inbound service calls
Drive customer satisfaction through voice, chat, and/or email communications
Navigate through multiple systems
Ongoing training and skill development

About The Benefits

Paid professional training
Employee discounts
401K retirement plan with company match
Growth opportunities through various development programs
SitelFit wellness program
Job stability
Life-long skills and experience
Excellent work culture

How To Apply

We have a non-standard application process. To kick things off, our application includes an assessment that covers the questions we would typically ask at the start of an interview and shows you what a day in the life is like at Sitel. This speeds up the process and helps us get to know you better. After you apply, one of our recruiters will contact you for an interview.

Learn, Lead & Grow at Sitel Group® 

We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves. 

GROW AS YOU GO. We invest in you, with internal programs, training, and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills, and resources to develop, both professionally and personally. You choose where you want to go; we help you get there. 
BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It’s about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so. 
WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work. 
GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts. 
MAXIMIZE YOUR EXPERIENCE. We value open, honest, and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people’s innovative ideas, experiences, and feedback to shape and drive the future of Sitel Group.