Sitel is hiring work from home in the US.

Sitel is a big contact center company based in the US. This contact center company has over 75,000 employees. They also make over $1 billion a year! They are hiring work from home healthcare customer service reps now!

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Req ID#: 364175

Virtual, Any Location, US

Remote Healthcare Customer Service Representative (unlicensed)

Work at Home

Why Sitel Group® 

Location: Remote (Virtual Job)

Your interest in Sitel Group has come at an exciting time in our history. We’re excited to announce that SYKES is now a part of Sitel Group®️, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. As a Healthcare Customer Service Agent for Sitel Groups, you will provide support to customers right from the safety, comfort, and convenience of your own home. Agents supporting Sitel Group healthcare clients are empathetic, helpful, and resourceful, and typically have some healthcare industry or related experience.

At Sitel Group®️ we deliver leading CX solutions to global insurance clients that offer their consumers an array of products including to answer all questions and/or concerns regarding products or service.

This is a great opportunity for you to learn, lead, and grow. We invest in our people, our new associates have an opportunity to focus on what matters most; their career growth. Grow with us! All our calls are inbound calls only- no cold calling.

At Sitel, our talent is our strategic differentiator. By bringing a diversity of perspectives through our people and ideas, we create an environment of support and learning where all of our differences are valued. Sitel is proud to be an Equal Opportunity workplace.

Work with us and you’ll enjoy:

Full time positions available
Starting pay ranges from $11-$14/hr depending upon the complexity of the program you’re hired for
100% Paid Training
Benefits including medical, dental, life, vision insurance, company matched 401K, and generous paid time off
Opportunities for advancement and professional development
Personal benefits of working from home including saving time, money, and the environment
Computer provided (you will need to provide the monitor and headset)

Apply with us if you possess:

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An excellent written and verbal communicator who likes to solve problems and connect with people via phone
Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism

Proficient and experienced PC skills with Microsoft office, dual screens and toggling between multiple systems (6 months or more of computer data entry experience)
Multitasking ability – able to input data or research information while on the phone with the caller, able to talk and type a must
History of on-time attendance at previous job
High School Diploma or GED (minimum)
Able to provide a stand-alone monitor, USB corded headset and a quiet, distraction-free home workspace (we’ll provide the rest!)
Hardwired internet speed with a minimum speed of 5 MBPS download and 5 MBPS upload. No satellite or wireless internet is accepted.

Nice to have (but not required):

Customer service background
Experience with financial services, healthcare, technology companies, or something similar

Our Mission

Our mission is to empower brands to build stronger relationships with their customers by creating meaningful connections that boost brand value.

Engagement, we believe, is a direct outcome of the empathy created when teams – invested in the delivery of your brand promise – work with a deep understanding of your customers and their unique needs. By bringing people, data and technology together, we create compelling experiences for your customers in the moments that matter.

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  - SwagBucks: Shop, watch videos and earn money FAST. Join SwagBucks Now
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CLICK HERE TO APPLY NOW

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

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