Looking for non-phone work from home jobs?
Do you want to become a remote chat agent?
Many people want a great, profitable work from home job but they do not want to talk on the phone. So instead, you can become a chat agent where you will be chatting with customers through your computer.
I have brought you 15 Best Online Work from Home Chat Jobs Hiring Now
1. Betterment
If you want to make up to $60/hr, you must attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.
Betterment is a huge financial advisor based in the US. They serve 500,000 customers. This company has more than $22 billion in assets. Betterment has openings in the customer experience associate position. In this position, you will be chatting with customers through live chats online. This position is 100% remote so do not worry about going to an office.
Here are the requirements according to Betterment:
“
- Expertise with customer service, financial services, or retail banking
- Interest in becoming a subject matter expert in finance and personal investing
- Technical savvy, specifically the ability to navigate multiple complex systems simultaneously to respond to customer inquiries
- Exceptional written communication skills and ability to build rapport – you will speak with our customers through email and in real-time over our live chat feature
- Weekend and flexible availability
- Customer service, call center or related experience working with CRM systems (For example: Zendesk, Salesforce, Jira,, Desk, ZoHo, etc.)”
Benefits:
Betterment offers gym reimbursements, unlimited paid and personal vacation days, 401(k), and more!
Salary:
The salary for a customer experience associate ranges from $40,000 to $60,000 a year!
2. VIPDesk Connect
VIPDesk Connect is a company that uses leading-edge technology to connect with its customers. This company connects Fortune 500 brands to their customers. They were crowned one of the fastest-growing companies by Inc. and the Top Places to Work for by Washington Post. They hire many customer service representative positions
Here are the requirements for their customer service rep. position:
“
REQUIREMENTS:
- Must have a home-office environment, internet connection, webcam, USB headset, and a computer system that meets VIPdesk Connect policies and maintenance requirements, including system upgrades as applicable, which may change over time
- Able to work at a desk for scheduled shifts
- Able to work weekends and holidays
- Experience and proven success in customer service
- 3+ years of experience in Retail or Customer Care
- Strong sense of urgency, demonstrates ownership, high energy, and team player
- Excellent interpersonal skills; strong oral and written communication skills
- Savviness and experience with technology is essential as multiple systems are in use
- Flexible, adaptable, and willing to take on new challenges
- Have experience with premium beauty brands
- Detail oriented with a focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence
- Have a genuine passion for beauty products including cosmetics and skincare
- HS Diploma or equivalent required. Associates or Bachelor’s degree preferred
- Currently reside in one of the following locations: AZ, CO, FL, GA, IL, IN, MD, NV, NC, NJ, NM, OH, TN, TX, UT, VA, or WI
- Able to successfully pass a credit, criminal, and employment reference security check”
Benefits:
Paid time off, medical, dental, and vision insurance are some of the benefits VIPDesk Connect gives.
Salary:
VIPDesk Connect salaries range from $12/hr to $18/hr depending on the position.
3. Concentrix
Concentrix is a business services company that operates globally across 6 continents. This company specializes is customer engagement. They provide services to ten key industries in the world. This business giant is hiring for many chat jobs and you can work from the comfort of your home.
Here are the requirements:
“
Minimum Requirements/Additional Info:
High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position).
- We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process. You can work from a laptop, but will need to be hard-wired while working.
- Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766). A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)
- A quiet, distraction-free, location in your home to work.
- A telephone, landline or cell is required based on position offered.
- All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you.
- A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously.
- We need you to be a “people person” who enjoys talking and assisting others. Think about how much you enjoy receiving excellent customer service yourself? Well, we need you to take pride in providing that same great service to others.
- We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week.
- Schedules vary and will be discussed during the interview.
- Great benefit options include: medical, dental & vision benefits, and 401K. We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. “
Benefits:
Concentrix offers health insurance(medical, dental, vision), vacation, paid time off, and a 401(k) retirement plan.
Salary:
Concentrix salary ranges from $24k to $50k
4. ModSquad
ModSquad is a company that specializes in digital engagement. This company moderates many digital services for companies. They chat with millions of customers for many different brands. This moderation company is hiring work from home customer support.
Here are the required skills:
Required Skills and Experience:
-
- A minimum of 1-2 years of customer support experience in a call-center, remote environment, or corporate customer service department
- Has a verifiable track record solving customer problems and generating measurable results
- Has a quiet work space to provide phone support from home
- Can demonstrate written accuracy and precise verbal communication
- Can type accurately at a minimum of 45 words per minute
- Is equally effective producing results as a part of a team or as an individual contributor
- Is a multitasking ninja!
- Has operated in a deadline driven environment
- Has operated in an environment that requires minimum levels of production
- Has operated in a production environment which requires meeting quality standards
- Cares about details, is very reliable, and has a strong level of customer empathy!
- Is tech savvy
Benefits:
ModSquad offers many benefits including flexible hours, unlimited vacation days, 401(k), and medical benefits!
Salary:
ModSquad salaries range from $11-$13/hr
5. Apple At Home
Apple is one of the largest technology companies in the world. Apple produces many of your favorite devices such as the iPhone, iPad, Macbook, and iMac! This tech giant makes billions of dollars every year from selling their technology devices to all their loyal customers. This company has an at home job site where you can apply for customer service jobs from home!
Here are Apple’s key qualifications:
”
- No matter the audience, you are a specialist at presenting. And, you’re cool under pressure. You make the sophisticated simple and you command an audience by bringing them along for the journey. You empower others to learn, to be curious and ultimately, share your passion for the Apple story. When challenged with sophisticated questions, to share deep knowledge of how our hardware, software and services integrate.
- Apple doesn’t cut corners, in products or in business. To bring the highest level of integrity, honesty, and accountability in all that you do, every single day. You will be a trusted advisor who does what you say you’ll do – and always does what’s best for Apple.
- To see the world through the eyes of the customer by deeply understanding their business needs, challenges, and concerns. At Apple, we obsess over how people experience our products and services. To not only meet our customers’ expectations, but you exceed them.
- Customer and partner needs can often be outstanding – but, you’re quick on your feet and connect and influence the right people both inside and outside of Apple. As a go to person with leadership, you are trusted and comfortable in tough situations. To settle disputes, negotiations and own the hard calls with minimal noise. To step up to conflicts and see them as opportunities to shine.
- To be only as strong as the people around, so to know how to contribute to the team. To enjoy a collaborative environment with open dialogue and debate. To empower the teammates to do their life’s best work. When projects require extra support, eager to step up to the plate and bring your knowledge to the table.
- To know yourself – you have strengths, weaknesses and opportunities – but you also know the people around you and are open to their feedback. To relate well to all kinds of people – up, down, and sideways, inside and outside the organization. When faced with an excite opportunity, you know who to connect with and when. People know you as a true collaborator who knows what it takes to win.
- Apple and third party solutions seek sophisticated business problems in simple and innovative ways. To build driven and breakthrough strategies that truly craft the future. To do this by asking why and why not, both stripping out what is not crucial and identifying what is. By doing so, you are able to see what’s ahead and identify trends that will be critical for growth.
- To strive for excellence in everything you do. Due to changing priorities, urgent customer needs, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy. To have a don’t give up attitude, and finish, especially in the face of resistance or setbacks. You seize every opportunity and empower others to reach their goals along the way.
- To adapt to change and find the right path without necessarily having all of the pieces to the puzzle. At Apple, things aren’t always clear but you shift gears and thrive when asked to explore new ground, rather than waiting on others.”
Benefits:
Apple offers many flexible medical plans, they offer an ability to become a shareholder in Apple, 401(k) and discounts!
Salary:
Apple employees make from $14-$23/hr!
6. Best Buy
If you want to make up to $60/hr, you must attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.
Best Buy is a huge electronic devices seller. They sell many popular electronics such as ones from Samsung, Apple, Google, LG, and more! This company is a Fortune 100 company! They occasionally hire entry-level work from home technical support representatives!
Here are the preferred and required qualifications:
Basic Qualifications
- 6 months of Customer Service, Phone Support, or Sales Experience
- 6 months of Retail Experience
Preferred Qualifications
- 6 months of Call Center experience
- 1 years of experience of Customer Service, Phone Support, or Sales Experience
- Experience in customer service troubleshooting complex problems and articulating solutions via phone
- Expert technical aptitude, ability to utilize multiple computer systems and toggle between windows simultaneously
- Ability to maintain a constructive approach during difficult interactions
- Ability to work evenings and weekends
Benefits:
Best Buy offers benefits like employee discounts, life insurance, medical insurance, competitive pay, and more!
Salary:
Best Buy employees make $15/hr or more!
7. Square
Square is a financial service company based in America. They have a square reader in the phone app which reads credit cards and debit cards and digitizes them. This company makes over $4 billion a year! Square was co-founded by the co-founder of Twitter, Jack Dorsey, who is a billionaire.
Here are the qualifications:
Qualifications
- Genuine curiosity about people and business, while possessing the ability to inspire passion in others
- Experience in direct customer or client-facing roles
- Interest in implementing feedback and dedicated to the improvement of your skills and work
- Strong organizational, analytical, written and verbal communication skills
- Superb attention to detail
- The ability to quickly adapt to new situations and think on your feet
- Excellent time-management and multitasking skills
- A desire to help people and improve the customer experience
- A passion for Cash App
Benefits:
Square provides its employees with flexible spending accounts, dental insurance, life insurance, disability insurance, and many more benefits.
Salary:
Square pays its employees an average of $20/hr to $45/hr for advanced positions!
8. Uber
Uber is a huge driving service company. When you download the uber app, you can either become a driver and be driven to wherever you want to go. Uber takes the payment from your credit card which is on the Uber app. They also tell you who is your driver and car so you can never get confused. This company has risen to become one of the most known car service companies in America. They make billions a year!
Here are the basic qualifications:
“
Basic Qualifications
- Bachelor’s degree
- Experience in a customer support or customer-facing role
- Excellent oral and written communication skills, with the ability to quickly build rapport with team members and customers
- Must excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success
- Good technical and analytical skills
- Demonstrable ability to function in a self-directed environment
- Understanding of technical support practices such as ticket documentation, service level agreements, escalation processes
- Innovative problem solver who is positive, proactive, and readily adopts change
- Able to handle clients professionally and confidently
- Solid experience using Outlook, Excel, and MS Word
- Affinity for learning new and evolving technologies and software programs
- Excellent time management and prioritization skills
- Resourceful, flexible, adaptable, and ability to work well with limited direction and oversight
- Innovative, inventive, and curious – always asking questions and learning”
Benefits:
Uber gives their employees various benefits like a gym membership, dental and health insurance, and life insurance!
Salary:
Uber pays from around $17/hr to $22/hr!
9. Live World
LiveWorld is a digital agency and software company. This company specializes in customer service software for many Fortune 500 brands in the world., They make millions of dollars each year. LiveWorld is hiring work from home chat agent jobs. They also hire social media agents who can chat from home.
Here are the required skills, traits, education, and experience:
Required skills and traits
- Ability to connect with people, and communicate in courteous, conversational style, while making decisions according to guidelines
- Ability to compose well-written messages, with use of good grammar and appropriate punctuation.
- Strong keyboard skills
- Ability to navigate between multiple systems or applications simultaneously
- Demonstrated personal or professional success engaging in a social channel
Recommended education and experience
- Minimum 18 years of age required
- 2-3 years’ experience in online moderation and engagement and/or online customer service desirable
- Some experience in a call center environment helpful.
- Work-at-home experience helpful.
- Social media moderation and engagement experience preferred but not required
- Healthcare background desirable but not required
- Experience with social media tools such as those from LiveWorld, Salesforce, Sprinklr, Khoros, or similar tools desirable
- College Degree or equivalent experience preferred
Benefits:
Live World provides benefits like health insurance, a lot of time off and vacation days, 401(k), and more!
Salary:
LiveWorld’s salary ranges from $12-$16/hr!
10. OutPLEX
OutPLEX is a business outsourcing company that operates internationally! This company helps global brands with call center and digital transformation services. Many big brands rely on OutPLEX such as Lowe’s, American Express, AT&T, Comcast, Verizon, General Electric, P&G, and more! This company hires many chat agent jobs such as customer service representative, call center team lead and more!
Here are the requirements:
Skills and Specifications:
Ability to type from 30WPM – 50WPM with 0 errors.
Ability to multi-task.
Ability to resource product information via tools that are provided to you.
Ability to independently research information via the internet.
Sales experience a plus!
Outstanding spelling, grammar, and communication skills a MUST!
Education and Qualifications:
High school diploma from an accredited institution
General Education Degree
Benefits:
OutPLEX offers benefits such as employee assistance programs, discounts, insurance options, and more!
Salary:
OutPLEX pays between $9-$12/hr!
11. LiveChat
LiveChat develops and supports easy to use live chat software for businesses. LiveChat creates applications that are used by businesses all around the world. Some of LiveChat’s products are used up to 3000k times a minute! This company also offers many remote opportunities for its employees!
Here are some of the requirements:
“
Your responsibilities:
- Answering questions from Level 1 Support in the form of threads in the Slack or JIRA;
- Technical support in talks conducted by the Sales Team;
- Conducting technical training for members of our Support Team;
- Preparing custom scripts that process data from LC API and provide the information requested by customers.”
Benefits:
LiveChat offers benefits such as private medical care, free access to Udemy courses and Amazon books, and more!
Salary:
LiveChat employees make from $13/hr to $17/hr!
12. U-Haul
U-Haul is one of the biggest moving and furniture companies. U-Haul also allows customers to put things in storage. They make over $4 billion a year! U-Haul has many entry-level and remote chat agent positions.
The requirements are listed here:
“Minimum Qualifications:
- Basic keyboarding and computer skills.
- Ability to navigate and use multiple computer programs at once.
- Excellent verbal communication and listening skills.
- Clear speaking voice.
- General knowledge of U.S. geography.
- Willingness to incorporate feedback to constantly improve performance.”
Benefits:
U-Haul provides its employees with medical, dental, and vision plans. They provide life insurance and 401(k).
Salary:
U-Haul’s salary ranges from $10-$20.
13. Asurion
Asurion describes itself as an “all-in-one solution for all things tech” They provide many tech companies with the insurance they need. Asurion serves over 200 million customers. They make over $8 billion a year! This company also hires many remote chat agent roles!
These are the required skills:
Required qualifications:
-
At least 1 year of customer service experience
-
Excellent customer service and communication skills
-
PC literacy (Windows, web navigation) and 25 WPM typing skills
-
Must be able to work a flexible schedule
-
The schedule is subject to a shift bid process
Benefits:
Asurion provides health insurance and they allow you to choose the best health insurance for you. Asurion also gives its employees 401(k).
Salary:
Asurion pays an average of $12/hr-$16/hr!
14. SiteStaff
SiteStaff is a live chat agent provider for many businesses. SiteStaff focuses on each company’s needs. They offer the most personalized services. They have many areas of specialization including senior living, cosmetic medicine, law firms, and more. This company hires many live chat agent roles.
SiteStaff is asking candidates to meet these requirements at a minimum:
- Must have a typing speed of 65-75 or higher with excellent punctuation, grammar, and spelling.
- Should be able to multitask up to 3 and 4 conversations simultaneously.
- Must have high-level communication skills and be able to offer compassion and care to effectively and accurately problem-solve for visitors in real-time.
- Has to have the ability to self-manage and work independently from a home office.
- Must be consistent and commit to scheduled shifts.
- Must be able to assist and offer guidance to other team members as needed.
Benefits:
SiteStaff provides retirement benefits, insurance benefits, and vacation days!
Salary:
SiteStaff pays between $10-$15/hr!
15. KellyConnect
KellyConnect provides professional services to companies all around the world. This company makes over $5 billion a year! This company hires entry-level work from home support representative positions.
Here are the skills you need:
“
High School Diploma or GED
18 years or older
Minimum 6 months of customer service experience
Legal authorization to work in the US
High speed internet service”
Benefits:
KellyConnect provides healthcare coverage, group insurance options, employee assistance plans, and many other benefits.
Salary:
This company’s typical chat agent salary is $13/hr-$14/hr!
If you want to make up to $60/hr, you must attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.
15 Best Online Work from Home Chat Jobs Hiring Now – Final Words
I believe that these online chat jobs will be suitable for people looking to work from home.
These online chat jobs are amazing non-phone work from home options and they will help you quit your 9-5 and work from anywhere.
Tell me which chat job was your favorite in the comments down below.
Best Online Work from Home Chat Jobs Hiring Now
The post 15 Best Online Work from Home Chat Jobs Hiring Now appeared first on How We Make Money Online .
* This article was originally published here
No comments:
Post a Comment