Make Money From Home: National General Insurance is Hiring Work from Home in Many States Now!

National General Insurance is hiring work from home in many states.

National General Insurance is a property and casualty insurance company. This huge insurance company makes over $5 billion a year! This company is hiring work from home customer care reps in some states!

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*THIS POSITION IS 100% REMOTE – WITH PAID VIRTUAL TRAINING*

Primary Purpose:

Responsible for making outbound calls and providing effective quality customer service in regards to obtaining evidence of required property insurance. Assist borrowers, insurance carriers and/or agents, by providing detailed information on how to provide declaration pages; requests premiums to be paid; research to find policy and/or contact information.

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Become a Pinterest Virtual Assistant
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Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Deliver timely, accurate customer service ensuring the highest level of satisfaction
Make outbound telephone calls to borrowers, insurance carriers and/or insurance agents in regards to obtaining evidence of insurance, in an effort to update customer accounts and pay premiums on escrowed loans
Build customer service knowledge by taking initiative for learning additional processes, queues and client specific procedures to support customer in secondary areas and provide comprehensive, well informed responses to inquiries
Update records and note system as required
Able to meet and maintain availability and production standards and attendance guidelines
Ability to work in fast paced environment
Flexibility in work hours and in changing environment
May cross train to assist with multiple lenders
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED)
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Must possess effective verbal and written communication skills
Sound analytical skills
Solid work quality, accuracy and proficiency
Desired Skills:
Prior experience in research and/or sales, highly desirable
Mortgage Lending Call Center specific experience
1+ years of experience in a Call Center