Make Money From Home: Humana is Hiring Work from Home in Most States Now!

Humana is hiring work from home in all 50 states!

Humana is one of the largest health insurance companies in America. Humana has over 20 million members. Humana makes over $64 billion a year! This company is hiring work at home enrollment representatives in the United States.

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Description

Humana is continuing to grow nationwide! We have 28 new Bilingual Medicaid Inbound Contact Representative openings that will have the pleasure of taking inbound calls from our Florida Medicaid Members and provide excellent service and support. These roles will be 100% work at home and are an amazing opportunity to join a Fortune 100 company that continues to expand and grow across the USA!!

A Bilingual Medicaid Inbound Contacts Representative 2 represents Humana by addressing incoming telephone, digital, or written inquiries from Humana Medicaid members asking about benefits, PCP changes, authorizations, pharmacy or transportation needs.

These front-line member contact center advocates strive to provide a resolution *or* a pathway to a resolution on each member call, while still upholding our Perfect Experience Way Guideposts and delivering on our Human Care mindset every day. These simple customer service principles are foundational in everything we do and apply not only to the people we serve, but to our internal teammates, as well.
• Start with Gratitude
• Do the Next Right Thing
• Root for Positivity
• Go the Distance

Description

The Enrollment Representative 3 processes applications from members, enrolls them on company platforms, and transmits enrollment to Center for Medicare and Medicaid Services.

Responsibilities

Enrollment Representative 3

Reviews reports and makes adjustments, additions, and deletions based on enrollment rules
Manages and reports daily inventory
Review daily agent requests concerning member demographic, PCP information and enrollment status

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Required Qualifications

1 or more years of Medicare experience
1 or more years of data entry experience
Working knowledge of Microsoft Word and Excel

Preferred Qualifications

Bilingual English/ Spanish
Prior Health Insurance industry experience
Knowledge of Medicare enrollment guidelines
Experience completing audits for data entry accuracy

Additional Information

Must be available to work a Flex schedule Monday – Friday starting 7:30 AM – 9:00 AM EST
Must be available to work overtime during Open Enrollment Season October 1st-December 31st. This may include weekends and holidays depending upon business need.

Additional Information
As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Internal- If you have additional questions regarding this role posting, please send them to the Ask A Recruiter persona by visiting go/yammer and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

This is a remote position.

#LI-Remote

Scheduled Weekly Hours

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CLICK HERE TO APPLY NOW

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